Software Developer [Multiple Positions Available]
About The Position
JPMorgan Chase is seeking a Software Developer to collaborate with the product team to gather requirements and translate them into technical solutions. The role involves implementing and configuring ServiceNow HRSD functionalities, including case management, employee self-service portals, and automated workflows. The developer will also integrate ServiceNow HRSD with other systems and platforms, participate in troubleshooting and resolving technical issues, and develop solutions for managing employee lifecycle events. This includes customizing and configuring HR service delivery modules for onboarding, Flexible Work Arrangements, and managing low performance, as well as customizing journey modules to align with organizational goals. The position requires developing strategies for managing lifecycle events, HR services, and employee journeys, while maintaining and updating ServiceNow HRSD configurations and documentation, ensuring compliance with best practices, and providing technical support to team members.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field of study.
- 5 years of experience in the job offered or as Software Developer, IT Consultant, or related occupation.
- Experience with the ServiceNow platform, including its architecture, components, and capabilities.
- Experience with ServiceNow's scripting languages, including JavaScript and GlideScripts, for customization and automation.
- Experience configuring and customizing HRSD applications to align with specific business requirements.
- Experience integrating ServiceNow HRSD with other HR systems and tools, such as Oracle HCM.
- Experience with REST and SOAP APIs for seamless data exchange between systems, ensuring data integrity and consistency.
- Experience designing intuitive, re-usable and user-friendly interfaces and portals for HR service delivery.
- Experience with HR data within ServiceNow, including data import and export, data transformation, and data quality management.
- Experience analyzing HR requirements including HR Service Configuration, Life Cycle Events, Journey Configuration, Activities, Notification, and designing and developing scalable solutions.
- Experience troubleshooting and resolving issues within the HR Service Delivery module, ensuring optimal performance.
Responsibilities
- Collaborate with product team to gather requirements and translate them into technical solutions.
- Implement and configure ServiceNow HRSD functionalities, including case management, employee self-service portals, and automated workflows.
- Integrate ServiceNow HRSD with other systems and platforms as needed.
- Participate in troubleshooting and resolving various technical issues related to ServiceNow HRSD applications/ Custom processes.
- Develop and implement various solutions for managing employee lifecycle events within ServiceNow.
- Customize and configure HR service delivery modules to support onboarding, Flexible Work Arrangements, and Managing low performance.
- Customize and configure journey modules to align with organizational goals and employee needs.
- Develop strategies for managing lifecycle events, HR services, and employee journeys.
- Maintain and update ServiceNow HRSD configurations and documentation.
- Ensure compliance with best practices and standards in ServiceNow development.
- Provide technical support to team members in resolving various issues.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
