Software Developer (TS/SCI Poly)

Case Technologies•Chantilly, VA

About The Position

This role requires a Software Developer with a TS/SCI Poly clearance. The developer will be responsible for developing ServiceNow applications, implementing industry best practices, and improving user experience. The role involves analyzing and documenting system components, interfacing with databases, generating reports, and managing support tiers. Additionally, the developer will create IT support documentation and work with compliance or performance management applications.

Requirements

Demonstrated experience with development of ServiceNow applications.
Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards.
Demonstrated experience using agile methodology.
Demonstrated experience using Jira.
Demonstrated experience proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
Demonstrated experience analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
Demonstrate experience interfacing with web-based databases and providing reports generation.
Demonstrated on-job experience with version control software like Github or Subversion.
Demonstrated experience in managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
Demonstrated experience developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
Demonstrated experience working with compliance or performance management applications.
Certification(s); Service Now Developer

Responsibilities

Development of ServiceNow applications.
Implementing industry best practices and associated technical solutions consistent with accessibility standards.
Using agile methodology.
Using Jira.
Proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
Analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
Interfacing with web-based databases and providing reports generation.
Managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
Developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
Working with compliance or performance management applications.