Software Developer Lead

City of Charlotte•Charlotte, NC

3d•$106,196 - $132,745•Hybrid

About The Position

The City of Charlotte is seeking a highly skilled and versatile Software Lead to guide the design, development, modernization, and delivery of critical applications that support city operations and public services. This role provides technical leadership across web, mobile, integration, and cloud platforms; partners with business units to shape solutions; and ensures high‑quality, secure, accessible, and reliable software for employees, residents, and community stakeholders. The ideal candidate is an experienced engineer and architect who excels in mentorship, modern engineering practices, product thinking, systems integration, and leading cross‑functional teams through complex modernization initiatives.

Requirements

High School Graduate or Equivalent and nine (9) years of related work experience OR 2 Year College Degree and seven (7) years of related work experience OR Bachelor's Level Degree and five (5) year of related work experience OR Master's Level Degree and three (3) years of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties
5+ years of software development experience
2+ years in a technical leadership or team lead role
Strong modern .NET development (C#, ASP.NET Core, REST APIs)
Experience with React and/or React Native
Mobile application delivery for iOS and Android
Solid understanding of cloud technologies (AWS and/or Azure)
Strong knowledge of relational databases and integration patterns
Experience with CI/CD pipelines and automated testing
Strong knowledge of Agile/Scrum practices and Jira administration
Experience leading cross-functional engineering teams

Nice To Haves

Experience in government, utilities, public safety, transportation, or enterprise‑scale environments
Experience with middleware platforms (Boomi preferred)
Experience with ERP systems like Workday
Experience leading modernization or migration initiatives
Familiarity with service‑oriented or microservice architectures
Strong understanding of cybersecurity principles and secure coding practices

Responsibilities

Lead architecture, development, and delivery of scalable, secure software solutions
Provide technical oversight, code review guidance, and engineering best practices
Evaluate and recommend modern frameworks, tools, patterns, and platforms
Create system architecture diagrams, technical specifications, and documentation
Present designs to architecture review boards and guide technology decision‑making
Maintain system knowledge across legacy and modern platforms
Ensure solutions meet performance, security, accessibility, compliance, and operational standards
Lead the City’s cross‑platform application ecosystem, including web and mobile applications.
React and React Native development leadership
Mobile app delivery for iOS and Android
App Store / Google Play release processes
Feature toggles, blue/green releases, and resident‑facing deployment strategies
Mobile accessibility including VoiceOver, TalkBack, and mobile UX patterns
Responsive, accessible, modern front-end architecture across web and mobile
Coaching engineers on React/JS patterns, state management, and design systems
Enterprise integration design and architecture
Workday integrations and cross‑department data exchange
Middleware platforms (Boomi preferred), APIs, and message-based integrations
Integrations with Oracle, SQL Server, REST APIs, and file-based interfaces
Robust error handling, retry logic, logging, reconciliation, and monitoring strategies
Modernizing legacy integration patterns and reducing brittle system dependencies
Replace legacy Oracle Forms, Dynamics customizations, and .NET Framework applications
Migrate legacy platforms to modern web, mobile, cloud, and API-first architectures
Introduce modular, scalable designs that minimize disruption to operations
Support phased rebuilds, parallel runs, and zero‑downtime considerations
Collaborate with owners to define migration strategy and long‑term sustainability
Translate business needs into clear technical solutions and roadmaps
Guide departments when requirements are unclear or evolving
Balance resident experience, operational realities, policy constraints, accessibility, and budget
Facilitate workshops, requirement sessions, and solution discovery
Communicate risks, trade-offs, and design decisions in non‑technical terms
Configure and maintain Jira boards, workflows, dashboards, automation, and reporting
Track velocity, operational work, team capacity, and cross-team dependencies
Support backlog refinement, Scrum ceremonies, and sprint planning
Help teams distinguish project work from operational support
Improve transparency, delivery predictability, and team flow
Ensure ADA compliance across web and mobile applications
Conduct screen reader testing (VoiceOver and TalkBack)
Incorporate accessible UX patterns, semantic structure, keyboard navigation, and color contrast
Support inclusive design that serves residents of all abilities
AWS S3, CloudFront, IAM, serverless concepts, and Azure ecosystem knowledge
CI/CD pipelines using Bitbucket Pipelines, Jenkins, Fastlane, App Center, or equivalent
Infrastructure as Code (Terraform preferred)
IIS hosting and troubleshooting for .NET applications
Observability, application monitoring, and incident response leadership
Assess opportunities for AI-assisted solutions, automation, search, vector retrieval, or knowledgebase improvements
Provide guidance on privacy, governance, safety, and operational value