Software Developer I (Analyst)

Volaris Group • Worcester, MA

1d • Hybrid

About The Position

Covenir is a BPO partner to insurance carriers and is increasingly a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer I (Analyst) is an entry-level, hybrid seat on that team — combining foundational development work with the data and reporting responsibilities of an analyst. It’s designed as a growth path: the skills you build here lead toward either Software Developer II or Data Analyst, and the R&D Manager will route your work across both as business needs evolve.

Requirements

• 0–2 years of software development experience, or equivalent coursework/project experience, with JavaScript/Node.js, C#, or a similar modern language
• Basic working knowledge of SQL for data extraction and reporting
• Working knowledge of Azure cloud services (Container Apps, Blob Storage) as used on The Platform
• Basic familiarity with Git/GitHub or another version control system
• Basic understanding of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)
• Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox
• Fundamental knowledge of The Platform’s architecture, its core modules, and the AI/API sandbox, or a fast willingness to learn them during onboarding
• Comfort using AI-assisted development or analysis tools, or willingness to learn quickly
• Ability to create clear, concise documentation of assigned work, with review from senior team members
• Completes structured onboarding across Platform modules, plus data security and confidentiality training for handling customer data
• Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
• Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs

Nice To Haves

• Coachability: Take feedback from senior developers without getting defensive.
• Comfortable saying “I don’t know yet” and escalating to senior developers or the Data Analyst instead of quietly shipping something they’re not sure about.
• Curiosity across both disciplines: Lean into both development and analysis.
• Reliability on the basics: Clean commits, clear status updates, work that shows up on time.
• Proactive growth: Treat this as a launchpad, actively building toward Developer II or Data Analyst rather than coasting at entry level.
• New to professional development, with foundational knowledge of JavaScript/Node.js, C#, or SQL
• Genuinely wants to grow into Software Developer II or Data Analyst, not just “a coding job”
• Comfortable asking questions and taking direction from senior developers
• Interested in both hands-on development and data/reporting work

Responsibilities

• Build and fix small-to-medium features on The Platform in JavaScript/Node.js, C#, or an equivalent language, with guidance from senior developers
• Write SQL queries for data extraction, basic reporting, and troubleshooting
• Support basic reporting and data requests, bridging the gap between the Data Analyst and Software Developer II roles
• Use Git/GitHub for version control on assigned work
• Apply AI-assisted development and analysis tools as part of Covenir’s 80/20 model — AI drafts, you refine and verify
• Document your work clearly enough that a senior developer can review it without a walkthrough
• Follow Agile sprint assignments, focusing on the most critical projects as set by the R&D Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree