Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground. The Discovery & Experience Unit is responsible for all initiatives related to the push/pull discovery efforts, and for how employees engage, manage, and use their benefits on AtoZ. On the discovery "pull" front, this team owns the integration with AtoZ and MyHR search, including deep & long-tail search, and future explorations with LLMs. On the discovery "push" front, it's responsible for Comms & Notification, Recommendations, and Trusted Advisor. The Experience on AtoZ includes initiatives on the expansion of the Benefit Experience Framework to support 50+ countries (and hundreds of benefit programs) in multiple languages, integration with MyHR (FAB), content & localization, the Employee Discount Service, and the workplace tiles and services (Family, Deals, Extras, Commuter, Pet, Meal Voucher, Career Choice, Facilities, Travel, GiveHUB, etc.). Finally, this team is also responsible for the Currency-based Benefit Store and how people view their statements & transactions, pricing, total rewards statements, etc.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree