Software Configuration Analyst

SAIC•Colorado Springs, CO

2d•Onsite

About The Position

We are seeking a highly skilled Software Asset Configuration Manager onsite in Colorado Springs, CO to support our NORAD-NORTHCOM (N&NC) IT Enterprise Services (NITES) Program. Our customer maintains a highly demanding mission and requires expert technical and professional management support to ensure secure, reliable, and uninterrupted availability of the Department of Defense IP networks.

Requirements

Highly skilled Software Asset Configuration Manager
Expert technical and professional management support
Manage Software Assets
Maintain Software Catalog Accuracy
Track and Manage Software Licensing and Compliance
Analyze Enterprise Architecture
Manage Software Lifecycle
Oversee Software SACM Processes
Brief Software Changes
Research and Procure Software
Create and Maintain Reports
Engage with Stakeholders
Support Hardware Asset Configuration Management
Collaboration with Change Management

Responsibilities

Serve as the sole point of contact (POC) for software asset configuration management with minimal oversight. Handle all activities related to current and new software assets requested to be added to the Configuration Management Database (CMDB).
Develop, maintain, and ensure the accuracy of the software catalog in relation to the master software inventory, reflecting all software currently in use on the N&NC networks.
Monitor software licensing and compliance to prevent over-utilization of controlled software products. Provide documentation for metadata to software and licensing/compliance requirements and update status on current license/compliance accounts.
Evaluate existing Enterprise Architecture products to develop, update, and maintain baseline configuration management artifacts and metadata for systems supporting N&NC mission sets and critical processes.
Oversee the software lifecycle to ensure concurrent software versioning, reducing vulnerabilities on the network and promoting cybersecurity standards.
Ensure that software components (Configuration Items) forming delivered services are identified, baselined, and maintained on both the operational network and in the software catalog. Ensure service release into controlled environments and operational use are based on formal approval, and maintain accurate configuration information on historical, planned, and current software for all systems and services used by the Government customer.
Present software changes at the Configuration Advisory Board (CAB) meetings attended by the Government Customer to receive approvals for changes.
Research software to create Bill of Materials for the acquisitions team. Produce Bill of Materials for Government Furnished Equipment (GFE) purchases, research and determine appropriate software to maintain functionality after items have gone end of life/sale, and research software to verify suitability for network inclusion and addition into CMDB. Provide technical evaluation of vendor quotes for accuracy prior to contract awards.
Generate and maintain Monthly Definitive Media Library Reports and Semi-Annual Microsoft True-Up Reports. Maintain software assets and license documentation in at least two definitive media libraries (DMLs). Draft deliverables in accordance with contract requirements such as lifecycle technical refresh plans or other required documents.
Work directly with Government customers, internal customers, team members (other functional areas), and management to update, maintain, and edit the Approved Software Catalog. Conduct cost-benefit analysis research to provide best-fit software solutions for customer requests, and understand the issues, develop solutions, and determine appropriate software to fulfill service requests, break-fix requests, software requests, and ongoing technical issues resolution efforts.
As an alternate, support hardware asset configuration management by updating and maintaining the approved Hardware (HW) catalog and relevant SACM HW processes/procedures/duties/responsibilities.
Work closely with change management and may act as alternate change manager in the absence of the primary.