Software Architect, Attribution & Integrations

Invoca

18h•Remote

About The Position

Invoca is seeking a visionary Software Architect to provide strategic and technical leadership for their Data and AI initiatives. The role involves defining the technical vision and driving the evolution of how customer data is managed and how AI is applied. The company is an AI-First organization, and successful candidates must demonstrate a strong aptitude for or foundational experience with AI/ML frameworks. The role will focus on Marketing AdTech, Campaign Management, and Contact Center ecosystems, driving the technical vision and evolution of the inbound and outbound integrations platform and call treatment configurations. This ensures digital attribution tracking is available in real-time to agentic and human conversations. The company culture emphasizes continuous improvement, building great products, and working with a supportive and inclusive team, using modern agile practices and a platform-first mindset. Successful candidates must demonstrate a strong aptitude for using AI tools in the software development lifecycle.

Requirements

Extensive, demonstrated mastery of software development in a SaaS environment (typically 15+ years of experience).
Experience with Invoca's core technologies or highly similar platforms, including: Programming languages: Ruby, Python, Javascript; Data: MySQL, Redis, Kafka; Infrastructure as code: Terraform; Containerization: Docker, Kubernetes.
Proven expertise in workflow automation tools like Workato, Zapier, or n8n.
Advanced knowledge of Object-Oriented Programming, Contract-Driven Development, Distributed Systems, and Data Modeling.
A systematic, impactful problem-solving approach, coupled with exceptional communication skills and a deep sense of ownership.
An extensive track record of leading complex technical projects, maintaining features in production with continuous deployment, and driving prioritization with a strong customer-focused mindset.
Demonstrated experience in mentoring and coaching software engineers.
A passion for creating elegant, scalable, and maintainable services and tools.
Bachelor's Degree or equivalent practical experience required.

Nice To Haves

Strong aptitude for or foundational experience with AI/ML frameworks.
Experience with agentic AI workflows and advanced RAG integration.

Responsibilities

Provide expert technical leadership and mentorship across teams at our most senior level.
Collaborate closely with product and engineering leaders across multiple feature development teams to build and execute high-impact, customer-facing roadmaps.
Bring outside experience and diverse perspectives in data integration platforms and service-oriented architecture to drive the adoption of best practices and modern design patterns across the entire organization.
Architect large portions of our "Revenue Execution" stack that seamlessly connects digital marketing attribution, telephony orchestration (CCaaS), and CRM systems together at high scale.
Accelerate our transition to a robust service-oriented architecture, moving away from a monolith to empower teams with faster movement and fewer dependencies.
Refactor our information architecture to enhance user experience and simplify our backend services and data models.
Get hands-on with development, as needed, creating critical and/or complex portions of the solutions you architect.
Share your passion for continuous learning and technical topics with your teams and peers.
Actively contribute to an inclusive environment by promoting psychological safety and team diversity.

Benefits

Flexible Time Off
16 U.S. paid holidays, including a winter break
Medical, dental, and vision coverage
Fertility assistance
401(k) plan through Fidelity with a company match of up to 4%
Stock Options
Mental Health Program (SpringHealth)
Up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members
Up to 12 weeks of 100% paid leave for childbirth and medical needs
InVacation bonus after 7 years of service
Wellness Subsidy