Software Applications Engineer (Semi Test Engineering; North Reading, MA)
About The Position
Join our ECAD Solutions team in North Reading, MA, as a Software Support Engineer within Teradyne's Design Technology Group. In this role, you’ll be a key contributor to a small, collaborative team whose work directly supports a global PCB Design workforce responsible for delivering high quality, manufacturable PCB designs that power advanced semiconductor test systems. As a trusted resource for Hardware Engineers and PCB Layout Engineers, you’ll provide expert guidance on Cadence Allegro, internally developed software tools, Teradyne's PCB Design process flow, and more. This is a hands-on, impactful role where your technical expertise and problem-solving skills will make a tangible difference in the success of our engineering teams.
Requirements
- Bachelor's degree in computer science, electrical engineering, or a related field, or equivalent hands-on experience
- 1–3 years of professional experience in software support, software engineering, or working with EDA tools
- Strong familiarity with Cadence PCB tools, including System Capture, Allegro PCB Designer, and/or Sigrity (preferred)
- The ability to turn a vague customer question like “export physical has errors” into structured troubleshooting plans
- Experience with Unix/Linux environments, and basic knowledge of programming languages such as Python, PHP, Perl, Cadence Skill, Tcl/Tk, HTML, Ruby, MySQL
- Experience using AI solutions to solve engineering tasks
- Proven troubleshooting and analytical skills with a methodical approach to diagnosing and resolving technical issues
- Strong communication skills and the ability to collaborate effectively across engineering disciplines, including hardware and PCB layout teams
- Ability to work independently and take ownership within a small, fast-paced team, but know when to pull in a colleague or escalate when a problem is outside your scope
- Customer service mindset with a genuine eagerness to help users succeed and a drive to continuously learn and grow
- You can manage competing priorities across multiple customer cases, internal projects, and team initiatives without losing track of what matters most
Nice To Haves
- Strong familiarity with Cadence PCB tools, including System Capture, Allegro PCB Designer, and/or Sigrity
Responsibilities
- Act as the primary point of contact for technical support to Hardware Engineering and PCB Design Engineers using Cadence software tools including DE-HDL, System Capture, Allegro, and Sigrity to answer questions, troubleshoot issues, and provide hands on assistance
- Troubleshoot and resolve software issues through reproducing problems, isolating root causes, and delivering effective solutions in collaboration with Cadence support when necessary
- Document defects, verify fixes, and submit product improvement requests based on Engineering feedback and recurring technical challenges
- Create technical documentation and training materials to help internal teams
- Deliver technical training sessions to support both employee onboarding and new software adoption
- Participate in testing of new software releases to ensure compatibility with Teradyne's custom environment before deployment
- Manage access control to websites and fileservers to ensure secure and efficient workflows
- Identify, diagnose, and implement bug fixes for software issues affecting engineering workflows
Benefits
- medical
- dental
- vision
- Flexible Spending Accounts
- retirement savings plans
- life and disability insurance
- paid vacation & holidays
- tuition assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
