Software Application Specialist

Vital Tech SolutionsDetroit, MI
4dOnsite

About The Position

Under the direction of the Chief Information Officer, the Software Application Specialist serves as a technical expert for software system support, application development, and database management. This role provides guidance on complex projects, system enhancements, and ongoing maintenance.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Minimum of 3 years of progressive experience in business/system analysis, software development, application administration, and maintenance.
  • Proficient in Windows development environments, web development (C#, VB, JavaScript, HTML), web services, SQL Server, DB2, Microsoft Power Platform (Power Apps, Power Automate), Microsoft CoPilot, Azure, and cloud solutions.
  • Experience managing SQL Server databases and enterprise applications.
  • Strong analytical, organizational, verbal, and written communication skills.
  • Ability to manage multiple projects, meet deadlines, and handle complex, high -pressure tasks.
  • Strong interpersonal skills and the ability to work with cross -functional teams.

Nice To Haves

  • Knowledge of ITIL processes and ITIL Foundation certification.
  • Project management experience.
  • Audio/Video or web server (IIS) experience is a plus.

Responsibilities

  • Provide technical expertise regarding software systems, processes, and operations.
  • Design, develop, test, configure, implement, and maintain software applications that meet user and organizational requirements.
  • Perform systems analysis, document requirements, research process improvements, and collaborate with vendors or stakeholders.
  • Troubleshoot and resolve software and application issues, including root cause analysis.
  • Lead or coordinate IT projects, collaborating with internal teams and external vendors.
  • Maintain documentation, network diagrams, and software project specifications.
  • Provide helpdesk support for complex application or system issues.
  • Participate in special projects and provide status updates as required.
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