Engineer II, Software Analysis Engineering

Samsung Electronics•Plano, TX

2d•Onsite

About The Position

This role is accountable for leading field integration testing efforts (FF A/FIT/FSA) of all 4G/5G key features with customers. This includes test plan development, reviewing test plans with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis, and quality proofing until software acceptance is achieved. The position leverages electrical engineering principles related to RF system behavior, signal propagation, and hardware-software interoperability to validate end-to-end network performance. The role also involves applying electrical engineering foundations in digital signal processing, providing Tier 3 support, and analyzing/troubleshooting scheduler-related issues reported from customer labs, field sites, and production networks. Additionally, the engineer will review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs, performing trials, and providing optimization guidelines. The role aids in product and feature performance analysis, evaluation of new product and software releases, and third-party product evaluation to build product synergies, conducting assessments using electrical engineering methodologies such as hardware interface evaluation and signal-path analysis. Close collaboration with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ is essential for successful new product rollouts and developments. The engineer will also educate customers on Samsung's new products and services, both individually and in team environments, explaining relevant engineering concepts, and ensuring that customer commitments are achieved according to plan.

Requirements

Master’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering, Telecommunications and Network Engineering, a related field or foreign equivalent and 2 years of post-baccalaureate experience in job offered or any related engineering roles.
2 years of experience in call flow knowledge of 5G/LTE RAN network architecture.
2 years of experience in LTE/NR product and interface testing, and development of test plan and test cases for software features and enhancements.
2 years of experience in mobility management and mobile broadband radios and inter-working between 4G and 5G.
2 years of experience in 5G/LTE protocol stacks and technology.
2 years of experience in PC or UNIX Workstation experience in a LAN systems environment.
2 years of experience in RF test equipment including signal generator, spectrum analyzer, and air interface protocol analyzer.

Responsibilities

Lead field integration testing efforts (FF A/FIT/FSA) of all 4G/5G key features with customers.
Develop test plans and review them with customers.
Drive cross-functional teams to execution of test plans.
Review test results, identify issues, perform analysis, and ensure quality proofing until software acceptance.
Leverage electrical engineering principles related to RF system behavior, signal propagation, and hardware-software interoperability to validate end-to-end network performance.
Apply electrical engineering foundations in digital signal processing.
Provide Tier 3 support, analyzing and troubleshooting scheduler-related issues reported from customer labs, field sites, and production networks.
Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs, performing trials, and providing optimization guidelines.
Aid in product and feature performance analysis, evaluation of new product and software releases, and third-party product evaluation to build product synergies.
Conduct assessments using electrical engineering methodologies such as hardware interface evaluation and signal-path analysis.
Work closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
Educate customers on Samsung's new products and services both individually and in team environments, explaining relevant engineering concepts.
Ensure that customer commitments are achieved according to plan.