Softlines Technician 2

Bureau Veritas•Buffalo, NY

1d•$19 - $21•Onsite

About The Position

This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports. The Technician II role involves evaluating test results data, interpreting and applying industry standards within a limited scope and with direction, and offering problem resolution for client issues to enhance satisfaction and improve relations. This role also includes conducting verbal and written communications with internal clients regarding administrative and technical issues, with direction, and participating with senior staff in client meetings/visits when appropriate. Additionally, the Technician II is expected to identify and troubleshoot technical issues in a limited scope.

Requirements

Problem solving and process improvement ability
Possess and demonstrate written and verbal communication skills
Organization and time management skills
Ability to perform multiple tasks
Ability to prioritize individual workload to meet or exceed deadlines
Individual and team work ethic
Basic computer skills: Windows, Word & Excel.
Attention to detail
Technical aptitude
High school diploma or equivalent and 1-3 years related experience; or
2 year technical degree and 6-12 months related experience; or
4 year technical degree
An equivalent combination of education and experience may be accepted in lieu of above.

Responsibilities

Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
Conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
Use and verify (if applicable) test equipment and instruments and maintain record keeping system for calibration / quality system integrity with direction.
Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
Accurately record test data per BV Quality guidelines.
Assist with department testing in other areas, with direction, as required.
Organizes and manages workload to meet or exceed laboratory turnaround time and client expectations.
Assist in the technical and administrative aspects of various departmental projects as directed.
Accurately compile data, prepare and review written technical reports in a limited scope.
Interface with senior staff for direction on interpretations pertaining to compliance and standards.
Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc. Safety / Chemical Hygiene Plan.
Other duties as defined by Manager, department needs and workload.
Evaluate test results data, with direction.
Interpret and apply industry standards within a limited scope and with direction.
Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
Participate with senior staff in client meetings / visits, when appropriate.
Identify and troubleshoot technical issues in a limited scope.