Softlines Operation Supervisor
SGS•Fairfield, NJ
•$90,000 - $90,000•Onsite
About The Position
The Softlines Opertions Supervisor guides day-to-day laboratory operations, ensuring consistency in processes and team alignment. This role oversees task execution, supports staff development, and maintains operational stability. The Supervisor plays a key role in advancing departmental goals through effective oversight.
Requirements
- Post-secondary education in a scientific discipline (e.g., Associate Degree in the U.S. or College Diploma in Canada), or an equivalent combination of education and experience - Required
- At least 5 years of relevant Textile testing and laboratory supervision.
- Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Nice To Haves
- Bachelor's Degree in a scientific discipline Preferred
Responsibilities
- Manages staff schedules and assignments for the specific department/team in coordination with the Laboratory Manager/director.
- Supervises and mentors laboratory staff (Technicians, Analysts, Assistants).
- Ensures tasks are completed efficiently, accurately, and within established turnaround times.
- Monitors and enforces strict adherence to the established Quality Management system, the quality control procedures, standard test methodologies, and Standard Operating Procedures (SOPs).
- Provides guidance and support in troubleshooting technical problems and ensuring process continuity.
- Ensures accurate documentation of test results, maintains data integrity, and oversees proper recordkeeping.
- Conducts performance reviews for direct reports.
- Approves timecards and time off requests for direct reports.
- Manages inventory levels and supports the procurement of supplies and services for the operation.
- Contributes to process improvement initiatives.
- Supports Operation partners such as Client Services and Report writing teams and other internal customers, providing guidance and support as required.
- Supports the development of new tests and services.
- Performs other duties as required.
Benefits
- Medical, dental and vision insurance
- Life insurance
- Employee assistance programs
- 401(k) with company match (immediate vesting upon enrollment)
- Online training courses
- Virtual and classroom development experiences
- Tuition reimbursement program
- Paid-time off
- Family leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
