Soft Count Clerk

Marriott•San Juan, PR

3d•Onsite

About The Position

The Soft Count Clerk is responsible for counting, reconciling, and reporting on the table's drop boxes. This role involves preparing and distributing daily reports such as the Master Gaming Report and Comparison Report. Additionally, the Soft Count Clerk will verify and prepare cage, slot, and hotel bank deposits, count and reconcile slot machine bill drops, and collect and reconcile slot jackpots and hoppers. The position also requires auditing table rating cards daily and performing the daily reimbursement of cash funds to the casino cage. The role also includes adhering to all company and safety/security policies, reporting accidents and unsafe conditions, completing safety training, maintaining a professional appearance and confidentiality, protecting company assets, and providing excellent guest service. The job requires the ability to move, lift, carry, push, and pull objects weighing less than 20 pounds without assistance, and to stand, sit, or walk for extended periods. The employee will also perform other reasonable job duties as requested.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Count, reconcile, and report the table’s drop boxes.
Prepare and distribute reports (e.g., Master Gaming Report, Comparison Report) on a daily basis.
Verify and prepare cage, slot, and hotel bank deposit.
Count and reconcile slot machine bill drop.
Collect and reconcile slot jackpots and hoppers.
Audit table rating cards daily.
Perform the daily reimbursement of cash funds to the casino cage.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than 20 pounds without assistance.
Stand, sit, or walk for an extended time period.
Perform other reasonable job duties as requested.