Social Worker - MSW Required

Chapters Health•Orlando, FL

8d•Hybrid

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families. This role is based in homes and facilities in East Kissimmee. The company emphasizes a mission-driven approach to patient care and customer service, with employees being key to their success.

Requirements

Master’s degree or above in Social Work (CSWE accredited)
Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting
Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying, Palliative: serious illness
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Experience in children, family, and group modalities
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations
Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility
Excellent communication (verbal and written) and interpersonal skills
Ability to work in a team environment and intervene appropriately
Mobile Driver - Valid driver's license and automobile insurance per Company policy
Ability to travel to off-site locations
Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)
Satisfactorily complete competency requirements for this position.

Nice To Haves

SWs hired before 2009 who have degrees in other fields are grandfathered in
SWs hired before 4/21/2019 who have BSWs are grandfathered in
Bachelor’s degree may be considered depending on geographic area (Note: Home Health requires MSW)

Responsibilities

Performs and documents psychosocial assessment.
Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.
Assists other clinical staff in understanding family dynamics and social/emotional factors related to health problems, and developing a plan to address issues.
Maintains documentation reflecting timeliness, completeness, accuracy, legibility, and clarity of goals and interventions.
Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.
Performs other duties as assigned.
Participates in the development of the individualized Plan of Care and participates in Case Conferences (Home Health Specific).
Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to appropriate staff along with pertinent changes (Home Health Specific).
Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education (Home Health Specific).
Respects patient’s wishes and stated goals when planning and providing care (Home Health Specific).
Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services (Hospice Specific).
Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care (Hospice Specific).
Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff (Hospice Specific).
Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning (Palliative Care Specific).
Provides emotional support for patients and families facing serious illness (Palliative Care Specific).
Coordinates educational and outreach services relevant to the social services – palliative care interface (Palliative Care Specific).
Provides liaison function between various teams and departments, and between the palliative care team and community services (Palliative Care Specific).
Duties may also include performance in bereavement counseling and volunteer coordination (Florida Keys & North Florida Addendum).
Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy (Florida Keys & North Florida Addendum).
Provides grief guidance and support to maintain the Plan of Care (Florida Keys & North Florida Addendum).
Facilitates bereavement and holiday support groups for children and adults (Florida Keys & North Florida Addendum).
May attend memorial services (Florida Keys & North Florida Addendum).
Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention (Florida Keys & North Florida Addendum).
Recruits volunteers through community networking activities and marketing efforts (Florida Keys & North Florida Addendum).
Screens potential volunteers through intake calls and interviews, and in training (Florida Keys & North Florida Addendum).
Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles (Florida Keys & North Florida Addendum).
Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers (Florida Keys & North Florida Addendum).
Participates in volunteer-related special events, committees and task force groups (Florida Keys & North Florida Addendum).
Maintains records of volunteers, ensuring that all file requirements are met and kept current (Florida Keys & North Florida Addendum).
Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers (Florida Keys & North Florida Addendum).