Social Worker HPH Hospice

Chapters Health System•Brooksville, FL

7d•$55,232 - $86,300

About The Position

The Social Worker provides and coordinates a wide range of social services, including psychosocial support for patients and their families. The role serves patients across hospice, palliative care, and home health settings, with duties varying by service line and location. The Social Worker collaborates with patients, families, clinicians, volunteers, and community organizations to support care planning, address social and emotional needs, and promote continuity and quality of care. For hospice, the Social Worker shares responsibility with other clinicians and volunteers for patient and family care, including psychosocial support, advance directive information, and care planning. The position participates in interdisciplinary group meetings and evaluates bereavement needs. In palliative care, the role supports patients and families facing serious illness, facilitates goal-setting and advance care planning, and acts as a liaison among care teams and community services. Home health duties include contributing to individualized care plans and case conferences, observing and reporting relevant clinical and emotional changes, and supporting education around pain and symptom management. In the Florida Keys and North Florida, duties may also include bereavement counseling and volunteer coordination, including recruiting, training, assigning, supervising, and evaluating volunteers. The position requires travel to off-site locations and the ability to physically access patients’ homes and care facilities. Employment is contingent on consent to drug and/or alcohol testing after a conditional offer, and Florida affiliate employees must meet ongoing background-screening eligibility requirements.

Requirements

Master’s degree or above in Social Work from a CSWE-accredited program. Exceptions stated in the posting: social workers hired before 2009 with degrees in other fields are grandfathered in; social workers hired before April 21, 2019 with BSW degrees are grandfathered in; and a bachelor’s degree may be considered depending on the geographic area. Home Health requires an MSW.
Employees working in Georgia must have a current Georgia LCSW.
At least one year of experience, including a social work or counseling internship, in a healthcare or hospital setting.
Familiarity with concepts and practices relevant to adult and pediatric patients, including death and dying in hospice and serious illness in palliative care.
Previous experience working with an EMR/EHR system.
Experience with children, family, and group modalities.
Ability to manage multiple priorities and effectively handle the emotional stress of the workload.
Ability to remain calm and professional, troubleshoot, and intervene in patient or family crisis situations.
Ability to demonstrate high ethical standards regarding the hospice mission, confidentiality, sensitivity, and flexibility.
Excellent verbal and written communication and interpersonal skills.
Ability to work in a team environment and intervene appropriately.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel to off-site locations.
Ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and locations without air conditioning.
Satisfactorily complete the position’s competency requirements.

Responsibilities

Perform and document psychosocial assessments.
Empower patients and families to work with resource providers and make decisions on their own behalf.
Help clinical staff understand family dynamics and social and emotional factors related to health problems, and develop nonjudgmental plans to address those issues.
Maintain timely, complete, accurate, legible, and clear documentation of goals and interventions.
Consult and collaborate with other professionals to promote quality care and continuity of patient and family care.
Participate in developing individualized Plans of Care and in Case Conferences when performing Home Health duties.
Observe clinical symptoms, reactions to treatment, and emotional status, and report relevant changes to appropriate staff in Home Health settings.
Anticipate barriers to pain and symptom management, identify differences between curative and palliative care goals, and provide appropriate education in Home Health settings.
Respect patients’ wishes and stated goals when planning and providing care.
Share responsibility with clinicians and volunteers for hospice patient and family care, including psychosocial support, advance directive information, Plan of Care development, and other social services as needed.
Attend and participate in hospice Interdisciplinary Group meetings, assist with developing and updating Plans of Care, explain social service and bereavement aspects of care, and provide the team with goals and interventions.
Evaluate bereavement needs, make condolence calls, assess risk, and coordinate the Plan of Care with Bereavement staff.
Assist the palliative care team and/or facilitate patient-family meetings for goal setting and advance care planning.
Provide emotional support to patients and families facing serious illness.
Coordinate educational and outreach services related to the social services and palliative care interface.
Liaise among outpatient and inpatient palliative care teams, discharge planning and social service departments, and community hospice, home care agencies, long-term care facilities, and other community services.
In the Florida Keys and North Florida, evaluate bereavement needs for survivors, provide grief guidance and support, and maintain bereavement documentation.
In the Florida Keys and North Florida, facilitate bereavement and holiday support groups for children and adults and may attend memorial services.
In the Florida Keys and North Florida, recruit, screen, train, assign, supervise, and evaluate volunteers in patient/family care, social services, bereavement, events, administration, and other roles.
In the Florida Keys and North Florida, help develop and implement programs supporting volunteer morale and effectiveness, including newsletters, in-services, support programs, and recognition activities; participate in volunteer events, committees, and task forces.
In the Florida Keys and North Florida, maintain current volunteer records and participate in IDG meetings, providing feedback about patients and families and serving as a liaison between team members and volunteers.
Represent the company professionally; comply with applicable laws, regulations, policies, procedures, and safety and security practices; and maintain confidentiality.
Use resources responsibly, promote the company through community and professional organizations, and participate in performance improvement and Quality Assessment and Performance Improvement activities as appropriate.
Maintain and improve professional knowledge, skills, and electronic media skills; support research and educational activities; and share expertise with coworkers.
Complete competency requirements for the position and perform other duties as assigned.