Social Worker G124 Fire & EMS - Community Care

Columbus Consolidated Government•Usa, GA

3d•Hybrid

About The Position

The Social Worker works under the general direction of the Deputy Chief of Emergency Medical Services. This is a civilian (non-sworn) position within the Fire-EMS Department. The Social Worker, with an emphasis on case management, is responsible for supporting the Columbus Correct Care (CCC) initiative, which focuses on providing integrated medical, behavioral, and social services to vulnerable community members. The Social Worker will work collaboratively with EMS personnel, healthcare providers, and community agencies to connect utilizers of emergency services and individuals with complex needs to appropriate resources. This position will have broad visibility across community health initiatives and will play a critical role in reducing unnecessary EMS transports, improving patient outcomes, and addressing social determinants of health. This is an externally facing position engaging with community members in the field on a regular basis.

Requirements

Ability to communicate effectively, verbally and in writing.
Ability to maintain confidentiality and exercise sound judgment.
Strong organizational and interpersonal skills.
Coordinate care plans and monitor progress.
Facilitate partnerships and maintain stakeholder relationships.
Maintain accurate records and ensure compliance with legal and departmental standards.
Ability to work in varied environments, including homes, shelters, and field settings.
Must be able to work flexible hours, including evenings and weekends.
Bachelor’s degree in Social Work, Mental Health, or Community Health-related field.
Minimum of three (3) years of experience in social service assessments, crisis intervention, and care planning.
Valid Georgia driver’s license.
U.S. citizen or resident alien.
Must pass drug screen and background check.
Licensed Social Worker.

Nice To Haves

Master’s degree in Social Work, Mental Health, or Community Health-related field.
Experience in community health or emergency services.
Familiarity with Mobile Integrated Healthcare programs.
Knowledge of local social service resources.
Experience in case management.

Responsibilities

Supporting the CCC mission to provide the right care at the right time.
Promoting organizational values of professionalism, respect, integrity, diversity, and excellence.
Facilitating partnerships between Fire-EMS and community stakeholders to enhance service delivery.
Provide resource navigation, client advocacy, and care planning for individuals requiring social support (housing, food security, mental health).
Conduct in-home visits and follow-up assessments for referred patients; participate in outreach programs targeting underserved populations.
Work closely with CCC partners, Fire and EMS personnel, and external agencies to deliver integrated care solutions.
Assist in developing culturally competent, non-emergency services for vulnerable populations.
Maintain accurate records, ensure HIPAA compliance, and participate in data collection and reporting for program evaluation.
Provide feedback and training to Fire and EMS personnel related to CCC initiatives.
Performs other related job duties as assigned.