Social Worker-South Tampa LifePath Hospice

Chapters Health•Sun City, FL

18h

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services, including psychosocial support for patients and their families. The role supports hospice, palliative care, and, where applicable, home health services. The SW completes competency requirements for the position and performs other duties as assigned. The position involves collaborating with patients, families, clinicians, volunteers, and community providers to support patient- and family-centered care. Duties may include psychosocial assessments, care planning, crisis intervention, bereavement support, advance care planning, and coordination with community services. Additional responsibilities in the Florida Keys and North Florida may include bereavement counseling and volunteer coordination. The role requires travel to off-site locations and the ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and locations without air conditioning. A valid driver’s license and automobile insurance meeting company policy are required. The position requires consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy. Employees serving Florida affiliates are subject to eligibility verification through the Florida Care Provider Background Screening Clearinghouse after a conditional offer and ongoing eligibility checks.

Requirements

Master’s degree or above in Social Work from a CSWE-accredited program, subject to the stated grandfathering exceptions for certain previously hired employees; a bachelor’s degree may be considered depending on geographic area. Home Health requires an MSW.
Employees working in Georgia must have a current Georgia LCSW.
At least one year of experience, including a social work or counseling internship, in a health care or hospital setting.
Familiarity with and working knowledge of concepts and practices involving both adult and pediatric patients, including death and dying in hospice and serious illness in palliative care.
Previous experience working with an electronic medical or health record (EMR/EHR) system.
Experience with children, family, and group modalities.
Ability to manage multiple priorities and effectively handle the emotional stress of the workload.
Ability to remain calm and professional, troubleshoot, and intervene in patient or family crisis situations.
Ability to demonstrate high ethical standards regarding the hospice mission, confidentiality, sensitivity, and flexibility.
Excellent verbal and written communication and interpersonal skills.
Ability to work in a team environment and intervene appropriately.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel to off-site locations.
Ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and locations without air conditioning.
Satisfactory completion of competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
For Florida affiliate employees, eligibility for work must be verified through the Florida Care Provider Background Screening Clearinghouse after a conditional offer, with ongoing eligibility required.

Responsibilities

Perform and document psychosocial assessments.
Empower patients and families to negotiate with resource providers and make decisions on their own behalf.
Help clinical staff understand family dynamics and social and emotional factors related to health problems, and develop nonjudgmental plans to address related issues.
Maintain timely, complete, accurate, legible, and clear documentation of goals and interventions.
Consult and collaborate with other professionals to promote quality care and continuity of patient and family care.
Represent the company professionally and comply with applicable regulations, company policies, procedures, and standard practices.
Observe company health, safety, and security practices; maintain confidentiality; and use resources in a fiscally responsible manner.
Participate in community and professional organizations, performance improvement activities, research and educational activities, and efforts to improve professional knowledge and electronic media skills; share expertise with coworkers.
For home health services, participate in developing individualized Plans of Care and in Case Conferences; observe and report clinical symptoms, treatment reactions, emotional status, and pertinent changes; anticipate barriers to pain and symptom management; provide appropriate education; and respect patients’ wishes and stated goals.
For hospice services, share responsibility with clinicians and volunteers for patient and family care, including psychosocial support, advance directive information, Plan of Care development, and other social services as needed.
Attend and participate in Interdisciplinary Group (IDG) meetings; help develop and update Plans of Care; explain social service and bereavement aspects of care; and provide the team with goals and interventions for patient and family care.
Evaluate bereavement needs, make condolence calls, evaluate risk, and coordinate bereavement Plans of Care with bereavement staff.
For palliative care, assist the team and/or facilitate patient-family meetings for goal setting and advance care planning; provide emotional support; coordinate relevant education and outreach; and serve as a liaison among palliative care teams, discharge planning and social service departments, hospice, home care agencies, long-term care facilities, and community services.
For Florida Keys and North Florida assignments, evaluate survivors’ bereavement care needs, provide grief guidance and support, facilitate bereavement and holiday groups for children and adults, and maintain bereavement documentation; may attend memorial services.
For Florida Keys and North Florida assignments, recruit, screen, train, assign, supervise, and evaluate volunteers; support volunteer programs and recognition; participate in volunteer events, committees, and task forces; maintain volunteer records; and provide feedback at IDG meetings while liaising between team members and volunteers.