Social Worker (Program Coordinator) - Workplace Violence Prevention Program

Veterans Health Administration•Little Rock, AR
•Onsite

About The Position

The Social Worker (Program Coordinator) serves as the Workplace Violence Prevention Program (WVPP) Manager at CAVHS, coordinating and implementing the facility’s WVPP. The program includes the Disruptive Behavior Committee (DBC), Employee Threat Assessment Team (ETAT), Disruptive Behavior Reporting System (DBRS), Behavioral Health Code Team (BHCT) if implemented locally, and Workplace Behavioral Risk Assessment (WBRA). The role provides program, operational, and fiscal oversight; develops and implements relevant policies and procedures; evaluates program services using statistics and outcome measures; and supervises staff. The coordinator also leads the annual WBRA process, oversees prevention and management of disruptive behavior training, organizes safety briefings, and reports on progress to facility, VISN, and national leadership as requested. The position is Monday through Friday, 7:30 a.m. to 4:00 p.m., subject to change based on service needs. Telework and virtual work are not available. Work is performed in an office/clinic setting and may involve stressful situations and handling several tasks simultaneously. The role may require operating a government vehicle and providing a clean driving record report. It is a permanent GS-13 position, with a one- or two-year trial period. Relocation and recruitment incentives are not authorized. The position is eligible for the Education Debt Reduction Program (EDRP), subject to program eligibility and approval; the award may be up to $200,000, with an eligibility period of one to five years.

Requirements

  • Master’s degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master’s degree.
  • State licensure or certification to independently practice social work at the master’s degree level.
  • At least one year of experience equivalent to GS-12, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
  • Advanced-practice-level licensure or certification and ability to provide supervision for licensure.
  • Skill coordinating and implementing one or more specialty programs across a facility.
  • Skill in local policy and practice development, procedures, or practice guidelines as prescribed by program handbooks or national directives.
  • Skill organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
  • Ability to collaborate with internal and external partners to advance program goals and patient-centered care.
  • Ability to perform the full range of supervisory duties, including assigning work, evaluating performance, selecting and training staff, and recommending awards, advancements, and disciplinary action when appropriate.
  • Ability to oversee fiscal matters, forecast resource and equipment needs, and administer an allocated budget.
  • Knowledge of organizational structure and its impact on program operations.
  • U.S. citizenship, except that non-citizens may be appointed only when qualified citizens cannot be recruited under VA policy.
  • Proficiency in written and spoken English.
  • Must be able to independently operate a government vehicle and provide a clean driving record report during pre-employment.
  • Must pass a pre-employment physical evaluation and meet applicable background and security requirements.
  • Must participate in the seasonal influenza vaccination program and may be required to undergo annual TB screening or testing.
  • Must complete required application and onboarding requirements.
  • Must serve a one- or two-year trial period.
  • Must meet EDRP eligibility requirements and submit an EDRP application within four months of appointment to be considered for the program.

Nice To Haves

  • Three or more years of experience coordinating and implementing a Disruptive Behavior Committee, Employee Threat Assessment Team, and annual Workplace Behavioral Risk Assessment within VHA.
  • Proficiency in current evidence-based behavioral threat assessment and management practice.
  • Experience working as a member of a collaborative multidisciplinary care team.
  • Experience educating others.
  • Experience building coalitions.
  • Experience presenting to a wide variety of customers, including leadership, managers, stakeholders, police, patient safety officers, clinical staff, and Veterans and civilian family members.
  • Nationally recognized professional certification or post-master’s training with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

  • Coordinate and implement the Workplace Violence Prevention Program (WVPP) at CAVHS, including the DBC, ETAT, DBRS, BHCT if implemented locally, and WBRA.
  • Supervise the Chair of the Disruptive Behavior Committee, which leads a facility-based multidisciplinary committee.
  • Supervise the Chair of the Employee Threat Assessment Team, a diverse multidisciplinary team with facility and stakeholder representatives.
  • Lead completion of the annual Workplace Behavioral Risk Assessment using a data-driven process to assess factors affecting workplace safety.
  • Oversee the Prevention and Management of Disruptive Behavior program and ensure it meets identified CAVHS training needs.
  • Provide oversight and program development for the Behavioral Health Code Team if implemented locally.
  • Maintain expertise in evidence-based, data-driven behavioral threat assessment and management practices.
  • Organize facility safety briefings, collaborating with high-risk areas identified through the annual WBRA.
  • Submit After Action Reports to Executive Leadership and monitor progress on actions and goals.
  • Provide annual reports on implementation progress to VISN and National WVPP committees as requested.
  • Formulate, interpret, and implement policies and procedures related to quality and workplace violence prevention across hospital settings.
  • Systematically evaluate program services, including collecting, tabulating, and presenting statistics, trends, and outcome measures to adjust staffing or work procedures.
  • Provide complete, independent program and fiscal oversight.
  • Plan subordinates’ work, set and adjust priorities, and prepare work-completion schedules.
  • Evaluate subordinates’ work performance.
  • Provide the full range of supervisory functions, including work assignments, performance evaluations, staff selection, training, award and advancement recommendations, and disciplinary recommendations when appropriate.
  • Oversee fiscal matters, including fund controls, contracts, equipment expenditures, resource forecasting, and administration of the allocated budget.

Benefits

  • Education Debt Reduction Program (EDRP), subject to eligibility and approval; award amount may be up to $200,000 and eligibility period one to five years.
  • Federal employee benefits package for eligible employees and their families.
  • Potential credit toward annual leave accrual based on prior work or military service, subject to prior request and approval.
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