Social Worker - TennCare CHOICES Program Enrollment Specialist

Greater Nashville Regional CouncilNashville, TN
Onsite

About The Position

The Greater Nashville Regional Council (GNRC) is seeking a full-time Social Worker to serve as a counselor on its TennCare CHOICES Intake team within the Department of Aging and Disability Services. The Department’s responsibilities include planning and coordination of state/federal investments into programs and services aimed at improving quality of life for senior adults across the region, coordinating services among a network of senior centers and providers, providing counseling/ assessments to help Middle Tennesseans enroll in programs and services, and monitoring the performance of grant-funded programs to ensure compliance with state and federal requirements. GNRC’s CHOICES Intake team helps to screen and assess older adults who may be eligible for the TennCare sponsored CHOICES program funded through Medicaid. CHOICES provides nursing facility services and home and community-based services for adults 21 years of age and older with a physical disability and seniors (age 65 and older).

Requirements

  • Bachelor’s degree in social work, with an active social work license, or LPN
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office and Adobe Acrobat software is required
  • A valid driver’s license and/or access to personal transportation is required

Nice To Haves

  • Experience in geriatrics and case management strongly preferred
  • Bilingual Language Skills a Plus
  • Foreign degrees and credentials will be considered

Responsibilities

  • Help inform older adults about programs and services available to assist with long-term care, transportation, nutrition, or other needs as appropriate
  • Conduct telephone and in-person screenings and assessments with clients across the Middle Tennessee area
  • Complete pre-admission evaluations and collect financial and medical history information from potential clients
  • Keep informed on aging and disability related issues and gather information about available resources and local service providers
  • Help conduct periodic customer satisfaction surveys to assist GNRC and TennCare with monitoring the quality of the process
  • Document information within the appropriate systems
  • Other duties as assigned by the CHOICES Intake Program Manager or the Director of Aging and Disability Services

Benefits

  • Fully paid pension through the Tennessee Consolidated Retirement System
  • Optional 401k with dollar for dollar match of up to 3% of gross salary
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