The Crisis Team consists of highly skilled clinicians specializing in crisis intervention and mental health. Reporting to the Manager, the Crisis Worker provides consultations to the Emergency Department (ED) physician for patients registered in the ED who are experiencing mental health and/or psychosocial crises, community outreach, as well as emotional support to patients and families of trauma. In addition to assisting with the assessment process in the ED, the crisis worker provides crisis counselling and assistance with establishing the best possible plan of action for the patient (and their families) while respecting and understanding their cultural and spiritual needs both in the ED and out in the community through community outreach. When necessary, the crisis worker consults and works closely with the psychiatrist-on-call in addition to the ED physician, nursing, and community partners. The Crisis Team member is current and knowledgeable of community resources and other hospital programs and assists in providing or linking their patients to ongoing care after discharge from the ED and provides community outreach and phone crisis intervention, as necessary to prevent readmission or return to the ED. If the patient requires admission to hospital, the crisis worker is available to work with the patient and family/supports to transition through the admission process.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees