Social Worker LCSW Ambulatory

Advocate Health and Hospitals Corporation•Concord, NC

About The Position

The Social Worker LCSW provides psychosocial and behavioral health services to patients and their support systems in an ambulatory palliative care setting. The role conducts psychosocial assessments, develops and coordinates plans of care with multidisciplinary teams, provides brief psychotherapy and supportive counseling, and connects patients and families with community and external resources. The social worker advocates for patients across the care continuum and supports communication among patients, families, providers, and care teams. The role also provides clinical supervision or mentorship to social workers as needed, contributes to clinical pathways and population-based programs, and evaluates the effects of social work services on quality outcomes, fiscal parameters, customer satisfaction, and system operations. Accurate and timely documentation is required. The work takes place primarily indoors in a fast-paced clinical environment and involves sitting, standing, walking, and occasional patient handling and other physical activities.

Requirements

  • Master's degree in Social Work from a CSWE-approved graduate school.
  • At least one year of experience within the current department, or two years of healthcare experience for external candidates.
  • Clinical Social Work license in the applicable state and/or South Carolina.
  • Proof of membership in a professional organization.
  • Ability to mentor or supervise new social workers as needed by the department.

Nice To Haves

  • Additional certification preferred.

Responsibilities

  • Conduct biopsychosocial assessments and clinical behavioral health diagnoses, develop treatment plans, provide evidence-based interventions, and provide information and referrals to community resources.
  • Interview patients and their social support systems to complete initial psychosocial evaluations and assessments.
  • Provide brief psychotherapy, supportive counseling, and education to patients and their support systems.
  • Help patients and families cope with stress related to hospitalization, disability, chronic illness, or terminal illness.
  • Identify, plan, and coordinate aspects of patient and family care.
  • Develop, monitor, and revise plans of care based on patient and family needs in collaboration with multidisciplinary teams.
  • Provide patient and family education and assess its effectiveness.
  • Advocate for patients and families throughout the care continuum.
  • Remain available as a resource to patients and families, facilitate communication among providers, and monitor services rendered.
  • Provide clinical supervision to provisionally licensed social workers and/or mentor new departmental social workers.
  • Serve as a resource to team members and physicians regarding emotional, social, and psychosocial aspects of illness and their effects on patients' support systems.
  • Intervene effectively in crisis situations using crisis intervention theory and skills.
  • Participate in developing and maintaining clinical pathways, protocols, and population-based programs in collaboration with multidisciplinary teams.
  • Analyze and evaluate the effect of social work involvement on quality outcomes, fiscal parameters, customer satisfaction, and system operations; implement strategies to resolve system, performance, and patient variances.
  • Refer patients and families to external agencies and resources for treatment when appropriate.
  • Gather and interpret data from medical records, physician reports, patients, and families, and document findings.
  • Document accurately and promptly according to departmental policy.
  • Participate in clinical research as appropriate and may give local, national, or international presentations within the specified field.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation and potential premium and incentive pay for eligible positions.
  • Potential annual increases based on performance.
  • Career development and well-being programs.
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