Social Worker II

Guilford County • 1203 Maple Street Greensboro, NC

3d • Hybrid

About The Position

This is professional-level work involving the provision of both direct and indirect services to clients and/or their families. Work is carried out in a variety of Public Health, Mental Health, or Social Services settings and focuses upon the restoration of the client's physical, social, and economic functioning. Clients often experience poor parent-child relationship, abuse/neglect, interpersonal difficulties, changes in family structures, mental illness, behavioral discord, family conflicts, problem pregnancies, failure to thrive, and mental retardation. Positions are typically located Family and Children Services in such programs as Adoptions, Foster Care, and Foster Home Finding within the Department of Social Services; Individual and Family Outpatient settings in mental health environments; and Family Planning/Maternity and Child Health Clinics to name a few. In some components, such as Emergency Services, employees provide a complete range of services during non-traditional office hours. Employees at this level perform many of the same duties performed by Social Worker I positions, but work requires more intensive or specialized services; employees respond to the more complex individual, family, health, or personal problems. Severe physical illnesses and mental disorders are generally referred to a social work clinician or physician. Work involves evaluating the client's situations and his/her ability to deal with it, developing a social history, psychosocial assessment, service plan and/or treatment plan and follow-up. Services may include placement in a residential facility or foster home or could include a provision to return the client to their natural home environment. Basic counseling, support, crisis intervention, and reinforcement are provided in areas such as death and dying, medical, health, personal or family adjustment, or behavioral management. Employees address such problems as adjustment to illness or disability, placement into an institution, rest home, foster home or nursing facility; financial concerns; socialization issues of the socially handicapped or those debilitated by age or illness; physical, emotion, and educational needs. Workers provide information to and confer with schools, natural parents and foster parents and other service providers on habilitation plans, behavior management, and other problem areas or needs. Employees may be involved in the recruitment, evaluation, and training of foster parents and other care providers. Employees may make monthly visits to homes for the aged, developmentally disabled, nursing, or domiciliary homes; ensure compliance with state standards for such facilities; and report on the home's compliance with fire, health, and safety standards. When irregularities are found, employees request a plan of correction within a specific time frame. In these same settings, employees investigate complaints of reported violations, of abuse, neglect or exploitation. Employees act as advocates for residents by working with administrators to examine individual client needs both within and outside the home. Employees develop community or service resources and/or develop volunteer programs. In certain treatment settings, workers participate on habilitation and/or treatment teams and provide the social work perspective. Greater variety and complexity typify caseloads at this level. As a result, employees must exercise more problem-solving abilities. Intervention and follow-up activities require knowledge and use of more advanced treatment models, techniques, or methodologies. Work may include the supervision and training of lower-level social workers or paraprofessional staff. Positions at this level can be differentiated from that of the Social Worker I by the variety and complexity of cases, difficulty and intensity of personal contacts, greater independence of action, problem-solving, and the theoretical knowledge required to perform the work found at the Social Worker I level. Employees report to a higher level professional or Social Work Supervisor.

Requirements

• Bachelors degree in a human services field from an accredited college/university OR Bachelors degree from an accredited college/university and one year of related experience
• Must have possession of an appropriate driver's license issued by the State of North Carolina
• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions
• Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment.
• Transcripts are required. Copy of transcript must be submitted with application for consideration. Official college transcripts required at time of hire.
• Considerable knowledge of social work principles, techniques, and practices, and their application to individual casework, group work, and community problems.
• Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment.
• Knowledge of governmental and private organizations and community resources.
• Knowledge of laws, regulations, and policies which govern the program.
• Skill in establishing rapport with a client and applying techniques of assessing psychosocial, behavioral, and psychological aspects of client's problem.
• Ability to establish and maintain effective working relationships with administrative supervisors, members of caseload and their families, with civic, medical, social, and religious organizations, and with care providers and various community organizations.
• Ability to express ideals clearly and concisely.
• Ability to plan and execute work.

Nice To Haves

• General knowledge of medical terminology, disease processes and their treatment may be required in certain programs or settings.

Responsibilities

• Independently perform assessments to identify needs and establish an appropriate service/treatment plan.
• Provide supportive/directive counseling to clients and families.
• Use behavioral approaches to maximize client involvement.
• Serve as an inter/multi-disciplinary team member.
• Refer clients and families to a variety of services to meet financial, psychological, emergency care, emotional, or other needs.
• Assume a case manager role to follow the client through the provision of agency and/or external services.
• Make accurate assessments/evaluations and use analysis and judgment to develop an appropriate service/treatment plan.
• Utilize knowledge of a range of services and of supportive and other counseling techniques.
• Apply principles of a variety of supporting counseling techniques.
• Document direct client interactions, services development, and referrals in the client's case record.
• Submit periodic reports and participate in routine conferences with supervisor.
• Provide direction or instruction to paraprofessional staff, volunteers, or care providers.
• Work with clients, families, habilitation/ treatment teams in the development and implementation of individual plans.
• Coordinate services with other professionals.
• Provide program orientation and consultation to the community.
• Participate on habilitation and/or treatment teams and provide the social work perspective.
• Supervise and train lower-level social workers or paraprofessional staff.
• Recruit, evaluate, and train foster parents and other care providers.
• Make monthly visits to homes for the aged, developmentally disabled, nursing, or domiciliary homes.
• Ensure compliance with state standards for facilities.
• Report on facility compliance with fire, health, and safety standards.
• Request a plan of correction for identified irregularities within a specific time frame.
• Investigate complaints of reported violations of abuse, neglect or exploitation.
• Act as advocates for residents by working with administrators to examine individual client needs.
• Develop community or service resources.
• Develop volunteer programs.

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• A work environment that is free from discrimination of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level