Social Worker II (Case Management)

Salt River Pima-Maricopa Indian Community•Scottsdale, AZ

13h•Hybrid

About The Position

Under general supervision from the Social Services Manager, performs professional social services casework and case management duties within the Social Services Department. Ensures quality, effective and efficient social services are provided to clients with a focus on case management services. Performs on-call duties and makes direct referrals to the appropriate Child Protective Services (CPS) workers. Utilizes case management and CPS knowledge in performance of the job class duties. This job class is treated as FLSA Exempt. Essential functions may vary among position and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification. The Social Worker II (Case Management) is distinguished from the Social Worker I (Case Management) job class by carrying a heavier caseload and a higher proportion of difficult or complex cases. This job class “tailor” also focuses primarily on case management along with direct referrals to the CPS workers. In addition to case management, the Social Worker II (Case Management) provides counseling and group services under MSW supervision but does not perform initial or investigative CPS work.

Requirements

A Bachelor’s degree in Social Work or closely related area AND 3 years full time professional level work experience in the social services field.
One (1) year of supervised internship from an accredited college/university can be counted toward the experience requirements.
Knowledge of the history, culture, laws, rules, customs, and traditions of the Salt River Pima-Maricopa Indian Community.
Knowledge of case management techniques and practices as well as crisis intervention methods.
Knowledge of CPS policies, practices and procedures.
Knowledge of Federal and State laws, rules, regulations and standards that apply to public social service programs.
Knowledge of social work principles and concepts.
Knowledge of social work methods and techniques, including group and individual counseling, crisis intervention and referrals.
Skill interviewing and counseling individuals, families or other groups.
Skill with case management including planning, scheduling and time management.
Skill recording and documenting case information and case file maintenance.
Skill establishing and maintaining effective working relationships with other social work professionals, SRPMIC co-workers, Community officials and clients.
Skill evaluating customer needs and utilizing SRPMIC resources or other appropriate referrals to meet client needs.
Skill dealing with sensitive, personal issues and maintaining appropriate professional, confidential relationships.
Ability to make home visits and provide alternative solutions in order to meet client needs.
Ability to communicate effectively both verbally and in writing.
Ability to establish and maintain accurate record-keeping systems and procedures including computerized record-keeping.
Ability to work under pressure with multiple task deadlines.
Ability to use standard office equipment including personal computers, related software such as MS Office and other standard office equipment such as facsimile, photocopier and calculator.
Ability to work with a variety of staff members in a team approach to service delivery.
Ability to drive SRPMIC vehicles.

Nice To Haves

Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.
An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Responsibilities

Provides case management and follow up and support services to individuals and their families.
Refers clients to other resource agencies and programs such as, but not limited to Behavioral Health, Magellen, Parenting program and Health Services.
Makes home visits or visits to other settings to provide direct casework and case management services to individual and families.
Provides ongoing assessment of families and is responsible for attending court hearings.
Writes court reports that reflect the progress of the families and ensures court orders are being followed.
Inputs data in the Management Accountability Information System (MAISE) and maintains accurate statistical data using the computerized database for easy retrieval.
Maintains current and comprehensive case files that include assessments, case plans and other case file documentation.
Plans and schedules activities.
Intervenes in crisis emergencies including providing “on Call” crisis intervention assistance.
Maintains regular scheduled office hours in order to be available to clients and other Community members.
Participates in training opportunities that will enhance knowledge of tribal case management, child abuse and neglect.
Attends professional development meetings/training as directed by immediate supervisor.
Keeps professionally current with the field of social work.
Investigates referrals of child abuse and neglect.
Works closely with law enforcement and court personnel to keep them informed of family’s progress and legal status.
Conducts collaborative interviews and contacts all interested parties to gather information.
Establishes behavioral based case plans to help families reunify with their children by utilizing a strengthening family model to assess on-going safety and risk.
Participates in weekly staff meetings and discusses issues or cases that require additional input and planning.
Provides alternative solutions to issues to ensure the greatest benefit for the clients in accomplishing the program objectives.
Helps to maintain an environment within the Social Services Department that encourages teamwork, interdependence and ethical behavior.
Performs other job-related duties as assigned to maintain and enhance departmental and program operations.