Social Worker I (PCN 137)

JEWISH FAMILY SERVICE OF LOS ANGELES•Los Angeles, CA

8d•$29 - $31•Hybrid

About The Position

Jewish Family Service LA (JFSLA) is a comprehensive network of services that supports individuals and families of all ages and identities. Our mission is to provide a trusted source of support through a full spectrum of care, with highly trained staff and volunteers working closely with individuals and their loved ones to guide them towards safety, security, wellness, and fulfillment. JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness, seeking unique contributions from individuals of all backgrounds to better serve our clients and ensure excellence in identifying, designing, and delivering solutions. We offer a comprehensive benefits package and a nurturing environment.

Requirements

BA degree in social work or related health or human service field.
Demonstrated strong interpersonal and customer service skills, with the ability to work effectively and respectfully with a multicultural client population, engage in a culturally sensitive and nonjudgmental manner that supports positive outcomes, and work collaboratively as part of a team while maintaining appropriate professional boundaries.
Excellent communication skills, both verbal and written, and ability to utilize telehealth platforms.
Current unrestricted CA Driver’s License and proof of auto insurance.
Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment.

Nice To Haves

Prior experience with client engagement, customer service, or social service interventions preferred.
Case management experience preferred.
Bilingual (English/Spanish) preferred.

Responsibilities

Respond to intake calls in a timely and professional manner to assess needs and provide information and referrals.
Provide connections to internal JFSLA programs and community referrals as indicated.
Provide direct front-facing client engagement and customer service at JFSLA SOVA sites and community-based pop-up locations.
Provide short-term targeted case management services, including ongoing follow-up and development of individualized case management plans and goals in collaboration with clients.
Support clients in identifying available government and community resources and assist, as needed, with advocacy and navigation support to connect to those resources.
Work collaboratively with SOVA staff on outreach efforts, client registration, and client engagement to help connect community members to additional targeted case management services.
Manage multiple tasks and prioritize effectively.
Provide timely documentation in accordance with funding requirements and electronic health record standards.
Participate in weekly individual supervisory meetings.
Other related duties as assigned.