Social Worker I A&T After Hours

Franklin County • Louisburg, NC

1d • Hybrid

About The Position

Franklin County is seeking a dedicated and compassionate Social Worker I to join our After-Hours team. Professionals who are driven by purpose and committed to protecting and strengthening families when they need us most. In this critical role, you will provide timely, responsive support during non-traditional hours, ensuring the safety and well-being of children and adults across our community. The primary purpose of this position is to serve the Child Protective Services team as a full-time social worker after hours/on-call social worker. This position is directly supervised by a Child Protective Services Supervisor but must have the ability to relate and communicate with other supervisors in Child Welfare, as well as Adult Protective Service matters, for crisis intervention matters and on-call consultation. This position will be responsible for the intake process after hours which is comprised of receiving information alleging that an adult or child may be abused (physical, sexual, and/or emotional), neglected, exploited and/or dependent. The after-hours/on call worker will make diligent, thorough and systematic exploration and analysis of the information provided and discuss such information immediately with the on-call supervisor in determining if a protective services report will be accepted by the department. When necessary, the after-hours worker will discuss other appropriate agencies and community resources with the reporter and direct them towards those entities. The after-hours worker will be responsible for completion of the intake referral and submitting the referral to the on-call supervisor no later than 8:00 am the following day. In addition, the after-hours worker will be responsible for initiating reports that are accepted as an immediate response or need to be initiated during the time of which they are on call and developing appropriate safety plans to ensure the safety of the child(ren) or adult. The after-hours social worker may also be responsible for the initiation of reports that could not be completed during the day, making follow-up visits, and completing requests from other Counties during the time frame in which they are working.

Requirements

• Exceptional verbal and writing skills.
• Minimum North Carolina automobile liability insurance.
• Possess a valid North Carolina driver's license upon hire.
• Access to a vehicle.

Nice To Haves

• Current training in NC Child Welfare policy
• Knowledge and experience in Child Protective Services
• Knowledge and experience in juvenile court processes

Responsibilities

• Receive referrals of suspicion of child/adult abuse, neglect, dependency, or exploitation and discuss with the on-call supervisor to determine the need for a protective services assessment or other intervention, if the report meets the NC legal definition for abuse, neglect, dependency or exploitation.
• Conduct a family or investigative assessment to determine if the family needs protective services to ensure the safety of the child(ren).
• Develop safety plans with the family to ensure the safety of the children when safety concerns are discovered.
• Refer parents to community service agencies to address identified needs.
• Maintain accurate documentation according to county, state and federal policies and have the documentation available by 8:00 am the following morning for review by the supervisor.
• Initiate cases for IA&T workers who have made diligent efforts to contact a client and were unsuccessful, given the approval of the supervisors.
• Convene a Child and Family Team meeting to address the immediate safety concerns and help the family consider alternative care options for the children.
• Work with legal staff to file a juvenile petition or assume non-secure custody.
• Prepare the family and children for the legal process and separation if necessary.
• Testify in Court as needed regarding information learned during their initiation and involvement with the case.
• Connect families in crisis with appropriate resources to alleviate the crisis situation.
• Make thorough and detailed assessments of information received, providing feedback/guidance to the client, issuing county orders for emergency food, and medications as well as making referrals to other agencies when appropriate.
• Respond to emergencies in licensed foster homes.
• Complete a request for assistance from other counties that involve children, parents, or caregivers found in the county and have an open case in the requesting county.
• Maintain case records in accordance with the state and local policy, including case narratives, court summaries, safety assessments, correspondence, eligibility information, statistical reports and all forms of documentation required by the NC Division of Health and Human Services and the North Carolina General Statutes.
• Submit all documentation specific to on call activities/duties to the On Call Supervisor by 8:00 am the next workday.
• Complete documentation involving Child Welfare cases in the state Child Welfare Information System until the implementation of the new PATH NC system.
• Participate in supervisory conferences, staffing, training, and workshops.
• Speak at meetings as requested by community agencies and organizations regarding signs of child maltreatment and on mandatory reporting laws.
• Participate in agency efforts regarding child abuse awareness.
• Obtain at least twenty-four hours of continuing education annually after initial on boarding and required state training before assuming case responsibility.
• Serve as an information and referral source for all areas of agency and refer clients to appropriate resources internally and in the community, providing hours of operation.
• Make arrangements for emergency food, medication or lodging in emergency situations when the department is closed.
• Participate in disaster related training and programs as needed.
• Work in emergency shelters and/or perform related disaster tasks and perform other reasonable tasks requested by their immediate supervisor.
• Work is completed in the field or at the Franklin County Department of Social Services.
• Be available during their scheduled days for court appearances, required meetings, and special assignments.

Benefits

• Medical and dental insurance
• Elective supplemental insurance options such as short-term disability, vision, and voluntary term life
• Local government retirement
• 401(k) with a 4% employer contribution
• 13 county-observed paid holidays per year
• Employee wellness program inclusive of a county sponsored gym
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level