Social Worker, Bereavement Counselor (Pinellas) (HPH Hospice)

Chapters Health System • Largo, FL

1d • $55,232 - $86,300 • Hybrid

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families. This role is part of the Chapters Health Team, a mission-driven organization committed to providing outstanding patient care and a high level of customer service. The position involves working with patients and families through chronic illness progression and beyond, offering choices, education, and guidance.

Requirements

• Master’s degree or above in Social Work (CSWE accredited)
• Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting
• Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice: death and dying Palliative: serious illness
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Experience in children, family, and group modalities
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
• Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations.
• Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility
• Excellent communication (verbal and written) and interpersonal skills
• Ability to work in a team environment and intervene appropriately
• Valid driver's license and automobile insurance per Company policy
• Ability to travel to off-site locations
• Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)
• Satisfactorily complete competency requirements for this position.

Nice To Haves

• SWs hired before 2009 who have degrees in other fields are grandfathered in
• SWs hired before 4/21/2019 who have BSWs are grandfathered in
• Bachelor’s degree may be considered depending on geographic area (Note: Home Health requires MSW)
• Employees working in Georgia require current Georgia LCSW

Responsibilities

• Performs and documents psychosocial assessment.
• Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.
• Assists other clinical staff in understanding family dynamics as well as significant social and emotional factors related to health problems and developing a plan to address issues in a nonjudgmental manner.
• Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.
• Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.
• Performs other duties as assigned.
• Participates in the development of the individualized Plan of Care and participates in Case Conferences.
• Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes.
• Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education.
• Respects patient’s wishes and stated goals when planning and providing care.
• Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs.
• Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care.
• Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan Care with Bereavement staff.
• Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning.
• Provides emotional support for patients and families facing serious illness.
• Coordinates educational and outreach services relevant to the social services – palliative care interface.
• Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services.
• Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy.
• Provides grief guidance and support to maintain the Plan of Care.
• Facilitates bereavement and holiday support groups for children and adults.
• May attend memorial services.
• Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention.
• Recruits volunteers through community networking activities and marketing efforts.
• Screens potential volunteers through intake calls and interviews, and in training.
• Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles.
• Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.
• Participates in volunteer-related special events, committees and task force groups.
• Maintains records of volunteers, ensuring that all file requirements are met and kept current.
• Serves as a liaison between team members and volunteers.

Benefits

• Pay Range: $55,232.15 - $86,300.24
• Consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
• All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level