Social Work Supervisor (Promotional)

County of Alameda•Oakland, CA

9d•Onsite

About The Position

Under direction, to supervise, review and evaluate the work of a group of Social Workers; to maintain acceptable standards of casework practices; to train staff and maintain work standards; and to perform related work as required. The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration.

Requirements

Must be an Alameda County employee
Completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service by June 18, 2026
Possession of a Master’s Degree from an accredited college or university in Social Work, social welfare, social/human services, sociology or other behavioral science AND The equivalent of two (2) years of full‑time experience as a Social Worker in a human/social services agency, including one (1) year of full-time experience equivalent in level of responsibility to that of the class of Social Worker III in the Alameda County classified service.
Possession of a Bachelor’s Degree from an accredited college or university in Social Work, social welfare, social/human services, sociology, or other behavioral science AND The equivalent of four (4) years of full‑time experience as a Supervising Eligibility Technician or Employment Counselor Supervisor in a human/social services agency.
The equivalent of six (6) years of full-time experience in the classification of Social Worker III or higher-level social worker in the Alameda County classified service.
Possession of a valid California Motor Vehicle Operator's license

Nice To Haves

Thorough knowledge of Social Work principles and casework techniques, which includes a complete understanding of the development and implementation of customer needs assessments, setting and meeting quality standards for services and evaluation of customer satisfaction.
Thorough understanding of the County and State regulations, as well as Social Services policies and procedures as it relates to providing exceptional services in the area of social casework.
Experience in effectively handling major changes in work responsibilities and adjusting effectively to work within new work structures, processes, requirements, or cultures.
Candidate must be open to change and adapt quickly to changes and new approaches within the work environment.
Demonstrated expertise as a self-starter with strong leadership skills and a demonstrated willingness to lead, take charge and offer opinions or direction.
Exceptional communication skills, both written and oral, and a demonstrated ability to communicate effectively with diverse groups.
Outstanding analytical skills, with a demonstrated ability to think logically and arrive at sound conclusions.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Remarkable organizational skills, including the ability to prioritize tasks and accomplish multiple projects simultaneously; readily readjust priorities to respond aptly to pressing and changing demands.

Responsibilities

Supervise, review and evaluate the work of a group of Social Workers
Maintain acceptable standards of casework practices
Train staff and maintain work standards
Perform related work as required

Benefits

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1 st United Services Credit Union