Social Work Supervisor III - Licensing & Placement

Cabarrus County•Cabarrus County, NC

3d•Onsite

About The Position

Performs difficult level responsible supervisory work in the guidance, coordination, and delivery of social work programs and services of a Child Welfare Division within the Department of Social Services department. Work is circumscribed by federal, state, and county constraints, but within those constraints the employee exercises independent judgment and initiative. Work is performed under the regular supervision of a Social Work Program Administrator or Manager. Supervision is exercised over professional and support staff, predominantly at the levels of Social Worker III and Social Worker-Investigative/Assessment, Treatment (SW-IAT) and Permanency Planning. The Licensing & Placement Supervisor provides administrative and supervision to the Licensing & Placement Unit while overseeing foster home recruitment, licensing, placement coordination, and foster parent engagement. This position is responsible for ensuring compliance with state licensing regulations and agency policies; coordinating foster parent recruitment, training, and retention efforts; facilitating daily placement staffing and placement preservation activities; monitoring licensing and respite processes; and supporting quality assurance initiatives. The supervisor collaborates with internal and external partners to improve placement stability, increase placement resources, and ensure timely, appropriate placements for children in DSS custody while providing leadership, coaching, and operational oversight to assigned staff.

Requirements

Thorough knowledge of social work principles, techniques and practices and their applications to specific casework, group work, and community problems; of federal and state laws, policies and procedures, program rules and quality assurance standards; of behavioral and socioeconomic problems and their treatment; and of organizations and resources in the community.
Knowledge of methods and principles of casework supervision and training.
Knowledge of medical terminology and disease processes and/or intellectual disability development programs and behavior management techniques.
Knowledge of internal and external audits related to child welfare case management and placement practices.
Working knowledge of office equipment and computers and applicable software applications.
Ability to supervise, train, or orient lower-level social workers and other staff.
Ability to express ideas clearly and concisely and to plan and execute work effectively; to testify as an expert witness; to employ advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services; to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas; to analyze and assess safety issues in relation to risk factors; to analyze tense family situations and make decisions about removing children and protecting elderly and disabled adults when the decision has to be made with limited direct information and limited access to consultation; and to interact and motivate a resistant involuntary client.
Ability to establish and effective working relationships with clients and their families, a variety of medical and psychological professionals, law enforcement, court officials, attorneys, community agencies and the general public; and to attend work regularly.
Master’s Degree in social work and 2 years directly related experience or; Master’s Degree in a human services field and 3 years directly related experience or; Bachelor’s Degree in social work and 3 years directly related experience or; Bachelor’s Degree in a human services field and 4 years of directly related experience or; Bachelor’s Degree and 5 years directly related experience.
Degree must be from an appropriately accredited college or university.
Directly related experience is defined as human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning.
Half credit will be given for years of experience in income maintenance casework up to a maximum of one year credit.
An equivalent combination of education and experience may be accepted.
Position may require possession of an appropriate driver’s license valid in the State of North Carolina.
Position is a safety sensitive position as defined by the Drug Free Workplace Policy.
Position requires on-call duty rotation.
Employees are responsible for supervising approximately five to twelve professional employees.
Work supervised is predominately at the level of Social Worker III and SW-IAT.

Nice To Haves

Completion of NC Child Welfare Pre-Service Training (required)
Completion of NC Child Welfare Collaborative Training
Masters' in Social Work
Experience working in a (DSS) Child Welfare or Child Protective Services Dept in the State of NC.

Responsibilities

Planning, directing, supervising, and participating in the delivery of social work programs and services.
Reviewing casework, holding conferences, and assisting social workers in resolving difficult case situations.
Making case decisions and judgments that impact the life and safety of children, the elderly or disabled adults.
Interpreting and providing guidance on regulations and procedures.
Providing on-the-job training for staff and making arrangements for staff to receive formal training.
Preparing, reviewing and maintaining detailed and complex records, files, reports, and confidentiality.
Oversee case planning, assessments, and documentation to ensure compliance with local, state, and federal guidelines.
Oversees the development of case plans.
Supervise the licensing process for foster/adoptive parents ensuring meet safety and regulatory standards.
Ensure the best interest of children are represented in all placement and legal decisions.
Responsible for supervising, training, and evaluating staff and has substantial influence in hiring and other employment decisions.
Analyzes situations and determines appropriate courses of action immediately or in short time spans and often under very stressful conditions.
Assigns cases to staff and maintains workload balance.
Implements changes in work procedures to meet program demands and presents recommendations to management which impact programmatic goals, objectives, and policies.
Provides input to management on administrative and budget issues.
Ensures that policies and procedures are followed.
Identifies and develops community resources for activities, education, training, and supportive service areas; explains program policy to community agency providers and maintains ongoing consultation with community resources.
Develops public awareness, support, and endorsement for assigned programs through presentations to civic, public, and private organizations.
May perform social worker III or SW-IAT functions and may carry a small caseload.
May travel to homes, schools, health facilities, and other service agencies.
May transport clients
Performs related tasks as required to potentially include but not limited to emergency shelter operations.