Social Work Practitioner

UNC-Chapel Hill • Chapel Hill, NC

6d • Hybrid

About The Position

This position will serve as a Care Manager for the Center for Excellence in Community Mental Health (CECMH). The care management team at the CECMH offers robust and effective service models to address the comprehensive health needs of eligible beneficiaries through collaboration with insurance providers, UNC providers, and community partners. This position will provide care management services to an assigned panel of adults with serious mental illness and other behavioral health needs. The Care Manager will engage with assigned beneficiaries through frequent contact based on client need and acuity and will be responsible for ensuring referrals to psychiatry/medication management, therapy, participation in care team huddles, and development of individualized care plans. The Care Manager will also be responsible for monitoring care and ensuring timely hospital follow-up appointments and transitions of care. Due to the nature of this role, the Care Manager is expected to provide services in community-based settings and conduct field visits as needed. Reliable transportation is required to successfully perform the essential functions of the position. This position will complete required trainings and learning activities through UNC CECMH on topics including HIPAA /confidentiality, proficient use of the electronic medical record, corporate compliance and ethics, cultural competence, client rights, workplace safety, and other areas relevant to the population served. In collaboration with the Care Management Program Supervisor, this position will maintain current knowledge of the care management model, policies, procedures, and expectations as disseminated through relevant partners.

Requirements

• Reliable transportation is required to successfully perform the essential functions of the position.

Responsibilities

• Provide care management services to an assigned panel of adults with serious mental illness and other behavioral health needs.
• Engage with assigned beneficiaries through frequent contact based on client need and acuity.
• Ensure referrals to psychiatry/medication management and therapy.
• Participate in care team huddles.
• Develop individualized care plans.
• Monitor care and ensure timely hospital follow-up appointments and transitions of care.
• Provide services in community-based settings and conduct field visits as needed.
• Complete required trainings and learning activities through UNC CECMH on topics including HIPAA/confidentiality, proficient use of the electronic medical record, corporate compliance and ethics, cultural competence, client rights, workplace safety, and other areas relevant to the population served.
• Maintain current knowledge of the care management model, policies, procedures, and expectations as disseminated through relevant partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed