Social Work Case Manager, Case Management, Per Diem, Shift Varies

Baptist Health South Florida • South Miami, FL

1d • $37

About The Position

Baptist Health is seeking a Social Work Case Manager to intervene with patients and families regarding psychosocial needs, assistance, and support in coping with chronic, acute, or terminal illness. Services include consultation, discharge planning, education, counseling, advocacy, and information referrals to address emotional, social, and financial aspects of care. The role involves providing crisis intervention, coordinating discharge plans, and acting as a liaison between patients and community resources. The Case Manager will identify patient and family psychosocial and environmental needs, collaborate with the interdisciplinary team on discharge planning, and make appropriate referrals to community services. They will also provide inpatient emotional support, counseling, crisis intervention, and bereavement services, and assess/intervene in situations of child or elder abuse/neglect and domestic violence. This position provides care to all patient groups: neonatal, infant, pediatric, adolescent, and adults.

Requirements

• Masters in Social Work (MSW).
• Demonstrate ability to solve problems in a fast-paced environment.
• 0-1 years of social work experience in hospital or related health care setting, Emergency Department experience preferred.
• Internship will be considered as experience.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management and computer skills.
• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.
• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment.
• Ability to prioritize and manage multiple high-risk, complex patients.
• Ability to work with multiple members of a care team and maintain positive working relationships.
• Less than 1 year of experience.

Nice To Haves

• Emergency Department experience preferred.
• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.

Responsibilities

• Intervenes with patients/families for psychosocial needs, assistance, support in coping with chronic acute terminal illness.
• Provides consultation, discharge planning, education, counseling, advocacy, info referrals to meet the emotional social, financial aspects of care.
• Provides crisis intervention to patients/families with psychosocial needs.
• Coordinates/Facilitates development of a discharge plan of care.
• Provides patient/family services via case finding referrals from physicians and healthcare team members.
• Serves as an expert and acts as a liaison between patients and community resources.
• Identifies patient and family psycho-social and environmental needs related to admission, diagnosis, treatment and discharge.
• Works collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive discharge plan.
• Makes appropriate referrals for to community services.
• May provide inpatient emotional support and counseling, crisis intervention, and bereavement services.
• Assesses and intervenes in situations involving child or elder abuse/neglect, domestic violence.
• Provides care and services to all patient groups: neonatal, infant, pediatric, adolescent, and adults.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement

What This Job Offers

• Career Level: Entry Level