Social Work Case Manager, Cancer Patient Support Center, $10,000 Bonus, FT, 8A-4:30P

Baptist Health South Florida • Boca Raton, FL

7d • Onsite

About The Position

Baptist Health is seeking a Social Work Case Manager for their Cancer Patient Support Center. This is a full-time position with a schedule of 8 AM to 4:30 PM. The role involves intervening with patients and families facing psychosocial needs related to chronic, acute, or terminal illness. Services include consultation, discharge planning, education, counseling, advocacy, and information/referral to address emotional, social, and financial aspects of care. The case manager will provide crisis intervention, coordinate discharge plans, and act as a liaison between patients and community resources. Key responsibilities include identifying psycho-social and environmental needs, collaborating with an interdisciplinary team to develop and implement discharge plans, making appropriate referrals, and providing support, counseling, and bereavement services. The role also requires assessing and intervening in cases of child, adult, elder abuse/neglect, and domestic violence, serving all patient groups from neonatal through adults.

Requirements

• Masters degree.
• Demonstrate ability to solve problems in a fast-paced environment.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management and computer skills.
• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.
• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment.
• Ability to prioritize and manage multiple high-risk, complex patients.
• Ability to work with multiple members of a care team and maintain positive working relationships.
• 1 year experience preferred.

Nice To Haves

• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.

Responsibilities

• Intervenes with patients/families with psychosocial needs and need assistance, support in coping with chronic acute terminal illness.
• Provides consultation, discharge planning, education, counseling, advocacy, info referral services to assist patients to meet emotional, social and financial aspects of care.
• Provides crisis intervention to patients/families with psychosocial needs and coordinates facilitates discharge plan.
• Provides patient care services via case finding, patient/family referrals, referrals from physicians, RN Case Mgrs, Nurses, members of the healthcare team.
• Serves as an expert, acts as a liaison between patients, co resources.
• Identify patent/family psycho-social environmental needs related to admission, diagnosis, treatment, discharge.
• Collaborates with interdisciplinary team and develops/implements a comprehensive discharge.
• Makes appropriate referrals to co services, provides support, counseling, crisis intervention, bereavement services.
• Assess and intervenes with child, adult, elder abuse/neglect and domestic violence.
• Serves all patient groups: neonatal through adults.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• Sign-On Bonus: Up to $10,000

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level