Social Work Care Navigator
About The Position
Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last four years, our community-based, mission-driven hospice and palliative care organization seeks a skilled, compassionate and organized individual to join our dynamic team as a full-time Social Work Care Navigator. The Social Work Care Navigator will join our expanding interdisciplinary care navigation team to provide care coordination, psychoeducation, and psychosocial support for patients and caregivers served by our serious illness programs, as well as participate in daily operational and administrative tasks.
Requirements
- Social worker licensed to practice independently with at least 1 year of medical social work experience and experience with care navigation.
- Outstanding communication skills with staff, the medical community, and patients and families.
- Comfort working with socioculturally diverse patients/families.
- Ability to take initiative, work independently, multi-task and manage time well with exemplary organizational skills.
- Comfortable documenting in an electronic medical record (EMR).
- A professional and caring demeanor.
Nice To Haves
- Hospice or palliative care experience preferred.
- Bilingual/multilingual applicants encouraged to apply.
Responsibilities
- Provide case management for an assigned caseload of patients/caregivers served by community-based palliative care and/or a Medicare pilot program for individuals with dementia.
- Administer standardized assessments, identify unmet needs, make referrals to community-based supports/resources, coordinate care between providers/across care settings.
- Manage and schedule incoming referrals and ongoing virtual visits.
- Provide teaching about palliative care to patients, caregivers, community members, providers, and referral sources.
- Participate in interdisciplinary team meetings.
- Communicate with care teams to facilitate high-quality, compassionate care.
- Track data and metrics to facilitate quality improvement.
- Thoroughly document work in compliance with regulatory and billing practices.
Benefits
- Competitive salary
- Four weeks paid time off in first year, to increase with tenure
- 12 paid holidays
- Health, dental, and vision insurance: coverage begins as of your start date
- Life insurance
- 403(b) with company match
- Flexible Spending Account
- Short and Long Term Disability
- Employee Assistance Program
- Partnership with Regis College for reduced tuition rates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
