Social Work Care Coordinator - Central Campus (PFK)

Nationwide Children's Hospital•Columbus, OH

10d•Onsite

About The Position

This role involves assessing key needs, addressing local and systemic issues that interfere with care, and assisting families in setting appropriate goals and tracking progress. The Social Work Care Coordinator will navigate the healthcare system on behalf of high-need patients, supervise and provide care coordination, plan for education, and ensure patient safety and quality of care. This position requires serving as an agile problem solver on multiple levels, practicing professionally and ethically, and promoting patient advocacy.

Requirements

Master’s degree in social work or related field, required.
LSW, LPC, (LISW or LPCC preferred).
Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements.
Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.
Active BLS certificate.
Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact.
Organization, time management, and prioritization skills.
Ability to work within a multidiscipline matrix, collaborate with other providers and agencies, delegate tasks (role appropriate).
Ability to relate to diverse age and demographic backgrounds.
Ability to analyze complex situations, identify potential problems, and develop effective solutions.
Computer literate with working knowledge of Microsoft products (i.e. Outlook, Work, PowerPoint, Excel, and Teams).
2 years clinical or medical social work experience, required.

Nice To Haves

Case Management certification, desired.
Electronic Health Record experience, preferred.
Working knowledge of Medicaid and other regulatory agency standards, preferred.

Responsibilities

Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of care coordination.
Completes comprehensive Health Risk Assessment, screening, and identification of patients.
Facilitates communication and collaboration amongst the healthcare team.
Develops patient’s and family self-management skills through education and resource provision.
Develops family-centered plan of care.
Manages transitions between settings, caregivers, and providers.
Provides monitoring and follow-up across the continuum of care.
Provides consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal health care services.
Participates in orientation and continuing education of staff and students as appropriate.