Social Work Assistant/Managed Care Coordinator
About The Position
This position supports the social services and care coordination process for residents in a skilled nursing setting. The role involves working closely with licensed social workers, the interdisciplinary team, residents, families, and insurance providers to ensure resident needs are documented, care is coordinated, and discharge planning is organized. The position combines social services support, managed care insurance coordination, documentation, and administrative follow-up. The ideal candidate is detail-oriented, organized, comfortable communicating with families and healthcare partners, and able to manage multiple timelines, records, and follow-up tasks in a fast-paced care environment.
Requirements
- High School Diploma or GED
- Minimum of 2 years of supervised experience in a health care setting working directly with individuals
- Ability to communicate with residents, families, interdisciplinary team, various physicians, and community organizations in a professional manner
- Ability to lift and move objects weighing up to 35 pounds without assistance
Nice To Haves
- Associate degree in social work, psychology, sociology, or case management
Responsibilities
- Assist with scheduling and coordinating care plan conferences with residents, families, and interdisciplinary team members
- Support discharge planning by coordinating appointments, paperwork, follow-up calls, and related documentation
- Coordinate in-house ancillary services, including communication, paperwork, and follow-up
- Submit insurance reviews, updates, and authorization requests through managed care portals or case managers
- Track review dates, authorizations, and required insurance notifications
- Serve as a liaison between the interdisciplinary team, insurance providers, residents, and families
- Assist licensed social workers with documentation, resident assessments, tracking records, and MDS-related support
- Maintain accurate logs, flow sheets, records, and department tracking systems
- Communicate professionally with internal departments, external partners, insurance representatives, residents, and families
- Provide administrative support to help ensure smooth communication, timely follow-up, and continuity of care
Benefits
- Tuition assistance programs
- Educational scholarships
- Wellness Program & Reimbursement ($120/year)
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Savings Plan with employer contributions
- Daily Pay
- Generous Paid Time Off (PTO)
- 6 Paid Holidays
- 2 Floating Holidays
- Team Member Referral Bonus Program ($500)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
