Social Work and Outreach Training Coordinator

Chase Brexton Health Care•Baltimore, MD

4h•Onsite

About The Position

This position provides direction and oversight to the Social Work and Outreach Training Program, which includes students and staff at various levels of professional development, and involves planning continuing education for staff. The coordinator is also responsible for providing direct support and communication to the site medical team, as well as a wide range of social work and medical case management services to CBHS patients and families. The primary goal is to address social determinants of health that directly impact access to and engagement in medical care and treatment. Key activities include working with an interdisciplinary team to support, guide, and address treatment, education, adherence, and psychosocial needs, facilitating specialty medical care referrals, and managing external medical stakeholder activities and communication as needed.

Requirements

Computer literate
Excellent verbal and written communication skills
Ability to work with diverse populations
Ability to exercise good judgment and act independently
Master’s Degree in Social Work with active Maryland State Social Work License (LCSW-C)
MHBE Insurance Assister/Counselor Certification
Four years of related experience in a health care setting and Community, case management, and/or outreach experience
At least 1 year of prior experience as a field instructor for MSW students

Nice To Haves

Competence in MS Office, Excel, and Word preferred

Responsibilities

Develop and maintain a curriculum for Social Work and Outreach interns training
Coordinate supervision of trainees with Social Work and Outreach providers
Coordinate the initial training to assess clinical competencies required of all new trainees across all sites
Perform data reporting and chart reviews to identify patients in need of MADAP and Medicaid redetermination across all sites
Monitor ACA activities completed by Certified Application Counselors, Navigators, and Assisters at all CBHC sites and events
Recruit and screen applicants for the student internship programs
Monitor productivity and effectiveness of trainees’ schedules and access to meet the needs of the Social Work and Outreach team
Acquire and maintain NASW CE approvals and assist the Director of Social Work and Outreach with developing a CEU program for staff at all levels
Provide direct case management services, including care plans, referrals, and other duties in support of Ryan White as assigned
Adapt training program to changes in volume demands and Social Work and Outreach department growth
Consult with the Human Resources Department staff to support the onboarding, orientation, and competency assessment of all students
Consult with managers about improving staff competence and remediating staff deficits
Collaborate directly with medical providers regarding coordination of care
Proactively develop and maintain positive working relationships and collaborate with medical teams across sites as well as external medical partner entities
Act as Liaison to MD Health Benefit Exchange, HRSA, and connector entities for all Affordable care Act (ACA) outreach and enrollment efforts
Coordinate with the Department Director professional development offerings of the department, including recruiting speakers, identifying topics of need/interest, and coordinating financial details of offerings
Plan, coordinate, and participate in case conferences with multi-disciplinary teams regarding challenges with specific client issues
Communicate directly with Field Placement liaison regarding student placements from affiliate schools and assist with Field Instructor coordination
Work in tandem with the trainee supervisor to provide administrative assistance for new trainees
Assist with aiding team members who are new employees or in need of assistance learning a topic
Monitor and arrange for adequate staffing daily to ensure appropriate Social Work coverage for site
Monitor daily workflow issues and communicate with the Assistant Director, as necessary
Document all services as directed by Chase Brexton policy, state requirements and professional standards
Perform other duties as assigned