Social Services Worker (7804)

The Salvation Army•Tuscaloosa, AL

1d•Onsite

About The Position

This position is responsible for providing social service assistance to eligible clients in the areas of food, lodging, clothing, furniture, and financial assistance. The role involves interviewing clients to determine need and eligibility, preparing client records, referring clients to community agencies, and ensuring compliance with program policies and procedures.

Requirements

High school diploma or G.E.D.
Two years experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical calculations.
Ability to type and keypunch information into a computer.
Ability to sort and file documents alphabetically and numerically.
Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
Valid Driver License (if applicable)
Approved Driver on The Salvation Army Driver Qualification Approved Driver List (if applicable)

Responsibilities

Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions.
Records clients’ disposition and other pertinent information such as income, expenses, family, and work history.
Assists clients in completing applications for assistance, picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients.
Directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
Locates and arranges temporary housing for eligible clients which may include Salvation Army housing facility; contacts local lodges, homeless shelters, motels, churches, etc. for availability and referrals.
Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.