Social Services Worker - Full Time

Thornapple Manor•Hastings, MI

1d•$24 - $27•Onsite

About The Position

We are seeking a dedicated and compassionate Social Services Worker to join our esteemed Thornapple Manor care team. The successful candidate will play a crucial role in supporting residents and their families by providing expert guidance, resources, and advocacy within the healthcare setting. This position requires a thorough understanding of social work principles, excellent communication skills, and the ability to collaborate effectively with multidisciplinary teams to ensure comprehensive resident care. The Social Services Worker will be instrumental in assessing residents' social, emotional, and financial needs, developing individualized care plans, and connecting them with appropriate community resources. This role demands a professional who is deeply committed to improving resident outcomes and fostering a supportive environment for vulnerable populations. The ideal applicant will demonstrate strong problem-solving abilities, empathy, and meticulous attention to detail. If you are passionate about making a meaningful difference through social services in a long-term care environment, we invite you to apply and become a vital part of our team focused on holistic resident well-being.

Requirements

Must possess, as a minimum, a two-year associate’s degree.
Minimum of one year of proven experience in a social work capacity in a hospital, skilled nursing facility, or other related medical/mental health facility.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
Must possess leadership ability and willingness to work harmoniously with a dynamic team.
Must possess a positive attitude that cultivates the health and well-being of all.
Must be open to collaboration with various departments and personnel.
Take accountability of duties assigned.
Ensure all communication and actions are done in a respectful manner toward residents, visitors, and fellow coworkers.
Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activity services.
Must be able to relay information concerning a resident’s condition.
Must not pose a direct threat to the health or safety of other individuals in the workplace.
Must be able to read, write, speak, and understand the English language.

Responsibilities

Assist the Social Services Director in planning, developing, implementing, evaluating, and directing the facility’s social services programs.
Encourage residents and responsible parties to participate in the development and review of care plans and attend care plan meetings as appropriate.
Assist with development and annual review of facility policies and procedures to support quality resident care and regulatory compliance.
Advocate for residents and support the protection of resident rights within the facility.
Report allegations of abuse, neglect, or exploitation to the Social Services Director and/or Administrator and assist with required reporting and investigations assigned.
Ensure residents experiencing mental illness, grief, loss, or other psychosocial challenges have access to appropriate services, treatment, and community resources.
Interview residents and families to obtain social history and identify psychosocial needs.
Assist residents and families with adjustment to the facility environment and provide ongoing emotional support as needed.
Organize and assist with discharge planning, social service care plans, and resident assessments.
Coordinate referrals to community agencies, social service organizations, and healthcare resources to meet resident needs.
Maintain positive working relationships with healthcare professionals, hospitals, community organizations, and other service providers.
Participate in care conferences, interdisciplinary meetings, facility surveys, and quality assurance activities.
Assist with grievance resolution and communicate resident concerns to appropriate staff members.
Monitor residents’ emotional well-being and report significant concerns or changes to the interdisciplinary team.
Complete and maintain accurate, timely, and confidential documentation in accordance with facility policies and HIPAA regulations.
Assist with admissions processes and provide facility tours as requested.
Participate in community planning activities related to the interests and needs of residents, families, and the facility.
Assist in developing and reviewing resident care plans and psychosocial assessments upon admission.
Encourage the resident/family to participate in development and review his/her plan of care.
Review documentation and report concerns to the Director of Social Services.
Review and revise care plans and assessments as necessary, but at least quarterly.
Collaborate with interdisciplinary team members to support resident-centered care.
Participate in care conferences and interdisciplinary meetings.