Social Services Worker III (Childcare Eligibility Specialist) (4860-12)

Hamilton County, Ohio•Cincinnati, OH

9d•Hybrid

About The Position

Provides services for families within a child day care system which includes protective, special needs, and targeted job, education and training components. Interviews, assesses need, advises of community resources, explores options and explains rights and responsibilities. Interprets federal and state regulations and local laws. Responsible for compliance of service program with federal, state, and local laws and takes action on non-compliance. Responsible for identification of problems and coordinating intervention for continuity of care. Responsible for providing on-going case maintenance and responding to problems and inquiries regarding eligibility and case status for the Child Care call center. Assists families with securing and retaining appropriate child care. Maintains caseload by use of an integrated computerized data collection system by direct data entry which includes demographics, child profile, authorization, verification, provider search, placement tracking, progress notes, evaluations, payment issuance, payment reconciliation, due process and other supportive data for compliance with federal, state, and local requirements. Represents agency at compliance hearings for varied funding sources. Responsible for establishing and maintaining communication with internal department staff, community and governmental agencies. Responsible for establishing and maintaining communication with internal department staff; including Children's Services, Income Maintenance, and Child Support, as well as community and governmental agencies. Clears SETS for Child Support income and non-custodial parent demographic information. Clears CRIS-E/Ohio Benefits Worker Portal for public assistance eligibility and notifies appropriate parties of disparity in information. Participates on departmental special projects, provides feedback on relevant practices and procedures, and provides support as an agency representative for public speaking requests and staff orientation programs as needed. Attends necessary conferences and training sessions. Attends conferences and training. Performs other related duties as assigned.

Requirements

Completion of an Associate’s degree in social services or related field.
2 years related work experience.
Knowledge of: public relations; office practices and procedures; agency policies and procedures; government structure and process; counseling; interviewing; social sciences (sociology, psychology, social work).
Skill In: Agency networked personal computer software and program operating systems.
Ability to: define problems, collect data, establish facts and draw valid conclusions; transcribe dictation, make appointments; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contacts with officials and general public.
Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI).
Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.

Nice To Haves

Potential for Hybrid Remote Work Schedule

Responsibilities

Provides services for families within a child day care system which includes protective, special needs, and targeted job, education and training components.
Interviews, assesses need, advises of community resources, explores options and explains rights and responsibilities.
Interprets federal and state regulations and local laws.
Responsible for compliance of service program with federal, state, and local laws and takes action on non-compliance.
Responsible for identification of problems and coordinating intervention for continuity of care.
Responsible for providing on-going case maintenance and responding to problems and inquiries regarding eligibility and case status for the Child Care call center.
Assists families with securing and retaining appropriate child care.
Maintains caseload by use of an integrated computerized data collection system by direct data entry which includes demographics, child profile, authorization, verification, provider search, placement tracking, progress notes, evaluations, payment issuance, payment reconciliation, due process and other supportive data for compliance with federal, state, and local requirements.
Represents agency at compliance hearings for varied funding sources.
Responsible for establishing and maintaining communication with internal department staff, community and governmental agencies.
Responsible for establishing and maintaining communication with internal department staff; including Children's Services, Income Maintenance, and Child Support, as well as community and governmental agencies.
Clears SETS for Child Support income and non-custodial parent demographic information.
Clears CRIS-E/Ohio Benefits Worker Portal for public assistance eligibility and notifies appropriate parties of disparity in information.
Participates on departmental special projects, provides feedback on relevant practices and procedures, and provides support as an agency representative for public speaking requests and staff orientation programs as needed.
Attends necessary conferences and training sessions.
Attends conferences and training.
Performs other related duties as assigned.

Benefits

Highly Competitive Employee Benefits Package
Generous Paid Time Off
11 Paid Holidays
40 hours Paid Vacation (if No Prior Service)
Ohio Public Employee Retirement System (includes 14% Employer Contribution AND a defined benefit option)
Medical
HRA
Dental
Vision
Employer-Paid Life Insurance
Long-Term Disability
Tuition Reimbursement
Paid Parental Leave
Public Service Loan Forgiveness Eligibility
Commuter Stipend or Free On-Site Parking
Wellness Incentives
Robust Employee Assistance Program
Access to Free Medical and Rx through Marathon Health
Expansive Behavioral and Mental Health Resources