SOCIAL SERVICES SPECIALIST

State of Arkansas•Huntsville, AR

10d•$52,137 - $77,163

About The Position

The Social Services Specialist plays a critical role in supporting the safety, permanency, and well-being of Arkansas children and youth through quality case management. The position engages families and collaborates with community partners to strengthen families, support permanency, and promote positive outcomes for children and youth. The specialist provides case management, client advocacy, and program support for individuals and families in need. The role assesses client needs, connects individuals to community resources, and maintains compliance with social services policies. The Department of Human Services describes its work as serving Arkansans and supporting the safety and well-being of vulnerable people.

Requirements

At least two years of work experience in human services programs or public service.
Ability to analyze client needs and create action plans.
Knowledge of crisis intervention and de-escalation techniques.
Knowledge of Arkansas social service laws, policies, and regulations.
Understanding of behavioral health and protective services.
Must complete a background check and child/adult maltreatment registry check.
Other job-related education and/or experience may substitute for some or all basic requirements upon approval of the Qualifications Review Committee, except certification or licensure requirements.

Nice To Haves

A bachelor’s degree.
Experience working with children and/or families.
Experience with community engagement or community resources.
Organizational skills.
Time management skills.

Responsibilities

Assess client eligibility and provide individualized case management.
Develop service plans tailored to client needs.
Conduct home visits, interviews, and risk assessments.
Maintain detailed case records and documentation.
Advocate for clients in legal, medical, and housing matters.
Engage families and collaborate with community partners to support child and family outcomes.