SOCIAL SERVICES SPECIALIST

State of Arkansas•Little Rock, AR

14d•$52,137 - $77,163•Onsite

About The Position

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being. Frequent in-state travel required – and this job will require mornings, evenings and weekends because flexibility to meet the needs of the family is a must. This position requires flexibility to meet the needs of children and families, including frequent in-state travel and availability during mornings, evenings, and weekends as needed. Social Services Assistants must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.

Requirements

Minimum of two years of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Ability to lift 50 pounds.
Ability to safely supervise and transport children of various ages.
Ability to support families through positive communication, professionalism, and dependable service delivery.
Knowledge of crisis intervention and de-escalation techniques.
Knowledge of Arkansas social service laws, policies, and regulations.
Ability to analyze client needs and create action plans.
Understanding of behavioral health and protective services.

Nice To Haves

Ability to work with all ages of children and adult clients including but limited to engagement on parenting and basic life skills, time management, strong communication and organization is preferred.
Ability to work independently and collaborate with different community partners, agency staff and the families we serve.

Responsibilities

Assess client eligibility and provide individualized case management.
Develop service plans tailored to client needs.
Conduct home visits, interviews, and risk assessments.
Maintain detailed case records and documentation.
Advocate for clients in legal, medical, and housing matters.
Provide direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being.