Social Services Specialist / Human Resources Specialist

Cascades Healthcare•Crawford, NE

6d•Onsite

About The Position

Ponderosa Villa is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, and we're always interested in connecting with dedicated professionals who share our commitment to excellence. If you're looking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Ponderosa Villa may be the right fit for you.

Requirements

Bachelor's degree in Social Work, Human Services, Human Resources, or a related field; applicable experience may be considered based on position requirements.
Experience working with electronic medical records (EMR) and/or HR information systems.
Strong interpersonal skills with the ability to build trusted relationships with residents, families, employees, and leadership.
Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities.
Clear, professional verbal and written communication skills.
Ability to maintain strict confidentiality and appropriately handle sensitive resident and employee information.
Proficiency with basic computer applications, including Microsoft Word and Excel.
Ability to read, speak, and understand English and accurately complete required documentation.
Ability to meet the physical demands of the position, including extended sitting or standing, adequate vision and hearing, and lifting, pushing, or pulling as required.

Nice To Haves

Social Work licensure, including CSW or LCSW, preferred where applicable.
Four or more years of progressive HR experience and/or relevant healthcare experience preferred.
Previous experience in skilled nursing, healthcare, long-term care, or a multi-site environment strongly preferred.

Responsibilities

Support residents and families with social service needs, care planning, discharge planning, resources, and access to outside services.
Complete social service assessments, MDS documentation, care plans, interventions, measurable goals, and other required EMR documentation.
Maintain communication with residents and families regarding health updates, care needs, available resources, and discharge planning.
Assist residents with financial, legal, and community resources, including Social Security, VA benefits, transportation, voting assistance, and preplanning services.
Participate in interdisciplinary care plan conferences and assist with resolving resident, family, or ombudsman concerns and grievances.
Promote resident dignity, individuality, confidentiality, and positive relationships between residents, families, and staff.
Lead and support HR Representatives by providing training, guidance, policy interpretation, and assistance with day-to-day HR processes.
Maintain and audit employee records, personnel files, and HR processes to support accuracy, consistency, and regulatory compliance across facilities.
Support onboarding and employment eligibility processes, including E-Verify, and partner with payroll to help ensure accurate and timely processing.
Administer employee benefits and leave programs, including enrollments, deductions, COBRA, open enrollment, FMLA tracking, and required documentation.
Manage employment verifications, garnishments, benefit invoice reconciliation, compliance requests, and other HR-related documentation.
Identify opportunities to improve and standardize HR workflows, contribute to HR initiatives and projects, and support a positive workplace culture.