Social Services Review Specialist

Office of Shared Administration•Statewide, WV

2d•Onsite

About The Position

Under general supervision, the Social Services Review Specialist will perform work conducting child welfare and social service reviews to evaluate outcomes within the social services system. They act as liaisons to facilitate problem resolution and are an essential part of continuous quality improvement through evaluating the quality of services provided, identifying strengths and needs of the social services system, and developing and implementing strategies for improvement. They are responsible for conducting Child and Family Services Reviews for the Federal Government, implementing improvement plans, and monitoring the plans for completion at the district, regional and state levels. These positions review critical incidents involving children and compile information into a Legislative report. They also conduct reviews for other continuous quality improvement processes within the Bureau for Social Services. Applicants must possess a valid WV driver’s license and reliable transportation, as frequent statewide travel is required. Applicants also must have strong communication skills, both oral and written, and maintain detailed records and extensive documentation. Successful completion of a background check is required for employment. Preference will be given to candidates who have child welfare experience. The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.

Requirements

Bachelor’s degree from an accredited college or university.
Three (3) years full-time or equivalent part-time paid experience in an area related to social work, social services, or child welfare.
Valid WV driver’s license.
Reliable transportation.
Strong communication skills, both oral and written.
Ability to maintain detailed records and extensive documentation.
Successful completion of a background check.

Nice To Haves

Child welfare experience.

Responsibilities

Conduct child welfare and social service reviews to evaluate outcomes within the social services system.
Act as liaisons to facilitate problem resolution.
Evaluate the quality of services provided.
Identify strengths and needs of the social services system.
Develop and implement strategies for improvement.
Conduct Child and Family Services Reviews for the Federal Government.
Implement improvement plans.
Monitor improvement plans for completion at the district, regional and state levels.
Review critical incidents involving children.
Compile information into a Legislative report.
Conduct reviews for other continuous quality improvement processes within the Bureau for Social Services.