Social Services Director

Aurora Health and Rehabiliation • Rolla, MO

3d

About The Position

The Social Services Director plans, organizes, directs, implements, and evaluates programs that address residents’ emotional and social needs and promote their rights, psychological well-being, and quality of life. The role works closely with residents, families, the interdisciplinary team, nursing leadership, administration, and community partners in a resident-centered long-term care setting.

The director completes psychosocial assessments and social histories, contributes to care planning, supports residents through transitions and adjustment to long-term care, and coordinates discharge planning and related education. The position also maintains compliant documentation and policies, prepares the department for inspections and surveys, educates staff, and participates in quality assurance and interdisciplinary meetings. The posting’s position summary refers to the role as Social Services Coordinator.

Requirements

• Associate degree in a human services field or related social services experience.
• At least one year of experience in a human services role within a hospital, skilled nursing, or medical facility.
• Willingness to obtain Social Services Designee certification if not already obtained.
• Knowledge of resident rights, psychosocial needs, and long-term care regulations.
• Strong communication, organization, and documentation skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Plan, organize, implement, and evaluate a comprehensive Social Services program.
• Develop and maintain social services policies related to resident care and quality of life.
• Prepare the Social Services department for annual surveys and inspections.
• Collaborate with the interdisciplinary team to promote resident rights and psychological well-being.
• Prevent, identify, and report resident abuse, neglect, or exploitation in accordance with law and licensure.
• Complete psychosocial assessments, social histories, and applicable MDS sections to guide care planning.
• Maintain accurate and timely documentation in compliance with federal, state, and company requirements.
• Participate in the development and implementation of interdisciplinary care plans.
• Provide therapeutic interventions to assist residents with transitions and adjustment to long-term care.
• Educate residents and families on advance directives, resident rights, and available community resources.
• Coordinate discharge planning, including referrals for home care and post-discharge services.
• Initiate and participate in Discharge Transition Plans and discharge education.
• Maintain relationships with community agencies and referral partners.
• Participate in quality assurance and interdisciplinary team meetings.
• Educate staff on psychosocial needs, cultural diversity, resident rights, and abuse prevention.
• Collaborate with nursing leadership and administration during inspections and surveys.
• Provide clinical support during crisis or catastrophic events.
• Perform other duties as assigned to support resident well-being and facility operations.

Benefits

• Comprehensive health, dental, and vision insurance.
• $100–$150 monthly company HSA contribution to help offset employee-only medical insurance costs.
• Daily Pay option through Tapcheck.
• BenefitHub employee discounts.
• 401(k) retirement plan.
• Employer-paid life insurance equal to 1x annual salary, up to $100,000.
• Paid time off and flexibility.
• Personal Day benefit.
• Pet insurance.
• One-to-One Health TextCare, with free 24/7 text access to healthcare providers for primary and urgent care.
• Voluntary life and accidental death and dismemberment (AD&D) insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Accident insurance.
• Short-term and long-term disability.
• Employee Assistance Program (EAP).
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree