Social Services Director

American Senior Communities • Crawfordsville, IN

6d • Onsite

About The Position

The Social Services Director is responsible for assessing residents' psychosocial needs and coordinating services that promote the highest practicable physical, mental, and psychosocial well-being of each resident. This role works closely with residents, families, and the interdisciplinary team to support quality of life, discharge planning, and resident advocacy while fostering a compassionate, resident-centered environment.

Requirements

• Bachelor's degree in Social Work, Human Services, or a related field preferred.
• Experience in a long-term care, skilled nursing, rehabilitation, or healthcare setting preferred.
• Experience working with geriatric residents, including those with dementia or behavioral health needs, preferred.
• Strong communication, conflict resolution, organizational, and interpersonal skills.
• Knowledge of discharge planning, community resources, and resident rights preferred.

Responsibilities

• Assess residents' psychosocial needs, develop appropriate interventions, and provide emotional support to residents and families throughout their stay.
• Participate in interdisciplinary care planning, review resident needs, and collaborate with nursing and other departments to ensure individualized, person-centered care.
• Effectively communicate with residents, families, ombudsmen, and the care team. Mediate resident and family concerns, including roommate conflicts, room changes, and other sensitive situations with professionalism and compassion.
• Coordinate discharge planning, identify potential social or economic barriers to a successful discharge, and connect residents and families with appropriate community resources and referrals.
• Maintain accurate documentation, ensure compliance with state and federal regulations, and manage multiple priorities in a fast-paced long-term care environment.

Benefits

• Access your earnings before payday
• Lucrative employee referral bonus programs
• 401(k)
• FSA program
• Free life insurance
• PTO exchange for pay programs
• Medical coverage as low as $25
• Vision insurance
• Dental insurance
• Employee Assistance Program
• Workforce Chaplains
• Personalized Wellness Coaching
• Holiday pay
• PTO
• Opportunities to earn additional PTO
• Employee Discount Programs
• Access to preceptors and mentorship programs
• Clinical and leadership development pathways
• Education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global
• Financial assistance for continuing education
• Company sponsored scholarship programs
• Tuition reimbursement
• Employee recognition events
• Monthly and annual awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level