About The Position

The Social Services Director provides medically related social services to help residents attain or maintain the highest practicable level of physical, mental, and psychosocial well-being. The role assesses residents’ social, family, psychological, and emotional needs; develops care plans for social services issues; and supports residents and families with health care decisions, coping with disabilities and health conditions, and grief. The position also assists with personal shopping and resident belongings, connects residents with community resources and assistive devices, and coordinates appointments and discharge planning with the interdisciplinary team and appropriate agencies. The role documents residents’ social service status and may provide staff in-service training. This position has no supervisory responsibilities.

Requirements

  • Bachelor’s degree in Social Work or Human Services.
  • Two years of supervised social work experience in a health care setting working directly with individuals.
  • Ability to read technical procedures and comprehend policy and procedure manuals.
  • Ability to present information effectively and respond to questions from managers and employees.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.

Nice To Haves

  • Master of Social Work (MSW).
  • Knowledge and experience with PCC.

Responsibilities

  • Explore options and establish courses of action and goals with residents and their families.
  • Assist residents in achieving the highest practicable level of self-care, independence, and well-being.
  • Provide medically related social services to support residents’ physical, mental, and psychosocial well-being.
  • Evaluate social and family information and psychological and emotional needs to assess social services needs and develop related care plans.
  • Provide emotional support, including helping residents and families cope with physical disabilities, health-related fears, loss of ability, and death.
  • Assist residents with health care decisions.
  • Assist residents with personal shopping.
  • Assist with inventory and tracking of patient belongings.
  • Coordinate responses to reports of missing, lost, or stolen belongings.
  • Help residents obtain resources from community, social services, health, and welfare agencies.
  • Assist in securing appropriate prosthetics and assistive devices.
  • Maintain working relationships with facility departments and outside community agencies to meet residents’ social services needs.
  • Document residents’ social service status.
  • Assist with outpatient appointments as ordered and schedule on-site ancillary services, including optometry, podiatry, dentistry, and psychiatric services.
  • Assist with discharge planning with appropriate agencies, entities, or individuals, including agency services, equipment, and referrals; coordinate with the interdisciplinary team.
  • Provide in-service training to staff as requested.
  • Counsel residents and family members.
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