Social Services Director & Activities Director

Garden View Care Center • Shenandoah, IA

10d • Onsite

About The Position

This is a DUAL role. At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you. ABOUT CAMPBELL STREET Great Place to Work® Certified Same-Day Pay + Flexible Scheduling 401(k) Match + Certification Reimbursement Mission: Developing Exceptional People Who Drive Extraordinary Care SMART Values: Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency Extra Perks Referral Bonus opportunities for ALL positions Succession planning – true career growth planning & opportunities Annual leadership development summits Scholarship opportunities POSITION PURPOSE: The Activity Director / Social Services Director is responsible for overseeing the development, implementation, and ongoing management of a comprehensive activities program while also leading social services functions within the community. This dual-role position ensures residents’ psychosocial well-being, supports meaningful engagement, and coordinates seamless admissions and discharges. The individual will work collaboratively with interdisciplinary teams to enhance resident quality of life, maintain regulatory compliance, and support a positive, person-centered environment for residents and families.

Requirements

• Certified Activity Director (per state and regulatory requirements)
• Associate’s Degree required
• Minimum of 2 years of experience in a supervisory capacity within long-term care
• Previous experience in long-term care and/or skilled nursing
• Strong knowledge of state and federal regulations related to activities and social services
• Experience with admissions, discharges, and care planning processes

Nice To Haves

• Bachelor’s Degree in Social Work, Human Services, Recreational Therapy, or related field
• Previous experience in a dual-role or multi-department leadership position
• Experience with electronic medical records (EMR) systems

Responsibilities

• Plan, implement, and oversee a comprehensive, therapeutic activity program that meets the physical, mental, and psychosocial needs of residents
• Ensure a structured 7-day activity calendar is developed, communicated, and consistently executed
• Evaluate resident interests and needs to individualize programming and increase participation
• Supervise and support activity staff and volunteers, including scheduling and performance oversight
• Maintain required documentation, attendance records, and care plan updates related to activities
• Ensure compliance with all federal, state, and local regulations related to activity programming
• Coordinate community involvement and outside resources to enhance resident engagement
• Provide emotional support and advocacy for residents and families throughout their stay
• Coordinate and manage admissions and discharges, ensuring a smooth transition for residents
• Complete psychosocial assessments and contribute to individualized care planning
• Facilitate care plan meetings and collaborate with the interdisciplinary team
• Assist residents and families with adjustment to placement, discharge planning, and resource coordination
• Address resident concerns, grievances, and psychosocial needs in a timely and professional manner
• Ensure compliance with all social services regulations and documentation requirements
• Partner with nursing and leadership teams to support overall resident satisfaction and quality outcomes
• Promote a positive, respectful, and engaging environment for residents, families, and staff
• Participate in quality assurance and performance improvement (QAPI) initiatives
• Support census development through positive resident experiences and family engagement
• Maintain strong communication with residents, families, and team members
• Ensure all documentation is accurate, timely, and survey-ready
• Uphold the mission, vision, and values of the organization in all aspects of the role

Benefits

• Medical, Dental, and Vision Insurance
• Long-Term & Short-Term Disability
• Paid Life Insurance Policy + Additional Voluntary Life Insurance
• Accident & Critical Illness Insurance
• Matching 401(k) Retirement Plan
• Same-Day Pay
• Generous Paid Time Off (PTO)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree