Social Services Designee

The Moorings Park Instituteorporated•Naples, FL

8d•Onsite

About The Position

The Social Services Designee is responsible for planning, implementing, & evaluating the social services program for residents of The Chateau. He/she will follow & establish policies, procedures & professional standards to ensure the emotional & social needs of the residents are met on an individual basis & meet or exceed all State & Federal guidelines.

Requirements

Excellent oral and written communication skills in the English language required
During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
Graduate of an accredited 4-year college of university with a major in Social Work or healthcare related field.
Previous social service or case management experience in a healthcare setting.
Understands Federal & Medicare rules & regulations.

Responsibilities

Visits residents to assess social service’s needs, ensure quality care and reduce negative outcomes.
Coordinates the discharge planning process among residents, family, staff & outside community agencies in order to assure continuity of care &/or services.
Responds to resident & family concerns, arranges care conferences, files grievances.
Utilizes problem-solving skills to address concerns & inquiries in an open fashion promoting positive relations with residents & families.
Informs residents & their families about their various rights & responsibilities upon admission, i.e., the Medicare program, advance directives, personal & property rights, etc.
Facilitates open & direct communication between residents & staff.
Maintains a good working relationship with interdepartmental personnel, community health professionals, & social service agencies to assure all residents' social service needs are met.
Attends & participates in regularly scheduled meetings, i.e., care plan, resident & family council, continuous quality improvement & staff meetings, lie care meetings.
Completes required documentation in a timely manner i.e., resident assessment, quarterly progress notes, care Ian, MDS, & quality assurance studies.
Coordinates, investigates, & reviews complaints, or grievances & submits written reports to the Associate Administrator
Investigates & reports all allegations of abuse, neglect, or exploitation as necessary.
Review code status with resident/healthcare surrogate/medical power of attorney quarterly for all long-term care residents.
Follow up with family/responsible party upon resident expiration.