Social Services Coordinator

Salvation Army Careers•Mesa, AZ

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This role is responsible for the operation of all Salvation Army Family Service Programs, including but not limited to the Food Bank Program, Utility Assistance Program, Rental Assistance Program, Seasonal Heat Relief Program, Pathway to Hope Program, Administer Justice Program, Seasonal Thanksgiving Assistance, Seasonal Christmas Assistance, and Seasonal Back to School Program. The coordinator will also be involved in community outreach, networking, case management, and ensuring compliance with all relevant rules and regulations.

Requirements

BS degree in social work or related field required.
Years of experience in a social service capacity may substitute for education in a 2:1 ratio
Knowledge of local community resources
Demonstrate a positive attitude & an ability to work with people of diverse backgrounds & circumstances
Able to maintain a non-judgmental demeanor, using a professional approach and maintaining boundaries with clients
Able to handle crisis/emergency services for the homeless & working poor by utilizing crisis intervention, & conflict resolution skills
A proven ability to maximize services with budgetary constraints
Ability to quickly become proficient in Salvation Army approved Social Service programs, network requirements, and Link 2 Feed program from United Food Bank
Ability to work efficiently on a diverse and cohesive team
Computer literate & proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Publisher.
Ability to work in an office setting & operate office equipment
Must be able to type 50 wpm.
Must possess a valid Arizona driver’s license and clean MVR & pass The Salvation Army Fleet Safety e-learning
Employment contingent upon successful completion of a background check

Nice To Haves

MSW strongly preferred

Responsibilities

Responsibility of the operation of all Salvation Army Family Service Programs to include but not limited to the following Food Bank Program, Utility Assistance Program, Rental Assistance Program, Seasonal Hear Relief Program, Pathway to Hope Program, Administer Justice Program, Seasonal Thanksgiving Assistance, Seasonal Christmas Assistance, Seasonal Back to School Program
For the above programs be responsible for the following aspects of each program: Determining eligibility, Maintaining Records, Monitoring Costs, Overseeing staff, Securing and training of volunteers, recording all statistics relating to same, Inventory control, Intake of clients, Distribution of funds and goods, Promotion of special events, Case Management, Securing outside vendors to aide clients i.e., motels, transportation companies and other related providers who can assist clients.
Recording and filing (electronically) of all casework document for both The Salvation Army program and the foodbank Link 2 Feed program
Prepare and submit all required daily, weekly and monthly reports and statistics
Communicate the supply needs of the Family Service Office to your supervisor
Community Outreach and Networking to include but not be limited to the following: Mesa CAN, Administer Justice Project, United Food Bank, United Way, City of Mesa
Responsible for seasonal activities with requirements to include but not limited to the following: Thanksgiving Intake procedures, Thanksgiving distribution procedures, Christmas intake procedures, Christmas distribution procedures, Networking with ither holiday providers in the community, Helping with the angel tree program, especially with the production of angel tree tags
Oversee all aspects of day-to-day case management
Maintain a client caseload
Provide supervision and direction to social service staff
Work collaboratively in striving to provide service excellence to clients
Develop, expand and implement services for Shelter clients including the Pathway of Hope program.
Participate in Pathway of Hope/WellSky workshops and other training events provided by the territorial, divisional, and/or local level, as requested or assigned.
Collaborate with Territorial POH Project Manager and assist the DSSD with the development of program specific POH implementation plans as requested and/or assigned.
Observe and ensure all Salvation Army, city, county, state, and federal rules, regulations, and guidelines are followed.
Attend community meetings, public relation events and seminars as directed
Research, create, & propose alternative methodologies of service delivery to extend outreach of social service programs.
Develop and propose new programs to enhance current offerings of the Mesa Corps Social Service Department
Work, in conjunction with the Divisional Social Service Director & Divisional Grant Writer, to enhance & expand programs
Other duties as assigned as related to the position of Social Service Coordinator.