ED - SOCIAL SERVICES COORDINATOR

IDAHO FALLS COMMUNITY HOSPITAL LLC • Idaho Falls, ID

3d • Onsite

About The Position

Idaho Falls Community Hospital is looking for a Social Services Coordinator to join our team! This role provides administrative support for Behavioral Health Crisis patients, performing specialized and confidential clerical functions related to processing behavioral health encounters. The coordinator acts as a liaison between clinical staff, behavioral health crisis care programs, psychiatric care facilities, and public officials, ensuring effective interdisciplinary collaboration and adherence to policies, procedures, and legal requirements. At Idaho Falls Community Hospital, our mission is to help the community get better, offering compassionate emergency care 24/7 with a state-of-the-art Emergency Department, stroke and diagnostic cardiac center, and trauma center. We foster a collaborative, purpose-driven, and people-centric work environment.

Requirements

• Licensed Social Worker (LSW) or Registered Nurse (RN)
• Graduate Degree

Nice To Haves

• Previous experience in Mental or Behavioral Health is preferred but not required.

Responsibilities

• Demonstrate understanding of legal guidelines related to behavioral health crisis encounters and department policies and procedures.
• Review incoming documentation and determine appropriate classification to be entered into the electronic medical record whilst preserving patient confidentiality.
• Identify patients under involuntary detention and protective custody, submitting required documentation to the appropriate care professionals and legal parties, while strictly adhering to Idaho Statutes & Code.
• Generate accurate reports reviewing behavioral health encounters, verifying all related documentation is received, complete, and properly documented within the electronic medical record.
• Facilitate effective communication between involved parties, ensuring each patient’s continuity of care is maintained and applicable legal processes are followed.
• Provide a variety of information about department operations, policies, and procedures to support clinical staff with behavioral health encounters.
• Perform additional duties as necessary to promote operational efficacy of the department.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level