SOCIAL SERVICES COORDINATOR

State of Arkansas • Hope, AR

3d

About The Position

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

The Department of Human Services (DHS) Social Services Coordinator is responsible for coordinating departmental operations within a county facility. This position is governed by state and federal laws and agency/institution policy.The Social Services Coordinator manages and coordinates social service programs, ensuring that clients receive necessary resources and support. This role involves case management oversight, policy implementation, and interagency coordination to enhance service accessibility for Arkansas residents.

Requirements

• Minimum of three years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.
• Strong organizational and analytical skills
• Ability to manage and coordinate multiple cases and projects
• Excellent problem-solving and communication abilities
• Case management and service coordination
• Knowledge of crisis intervention and de-escalation techniques
• Knowledge of Arkansas social service laws, policies, and regulations
• Intermediate in data management, reporting, and documentation
• Familiarity with trauma-informed care and cultural competency
• Understanding of behavioral health and protective services
• The formal education equivalent of a bachelor’s degree in psychology, sociology, social work, business, public administration, or a related field; plus three years of experience in social or community service work, including two years in a supervisory or leadership capacity.

Responsibilities

• Oversee case assignments and workload distribution among social services staff.
• Ensure programs comply with state and federal guidelines.
• Develop partnerships with community resources and service providers.
• Monitor program effectiveness and recommend improvements.
• Provide training and support to frontline social workers.

Benefits

• pension
• maternity leave
• paid state holidays

What This Job Offers

• Job Type: Full-time